***CountryGal***

U can't help but to love me!!!

[***CountryGal*** @chattybrns]

2026 will be a great year😉

[***CountryGal*** @chattybrns]

😉😘❤

[***CountryGal*** @chattybrns]

@HPSupport I won’t be contacting HP Support via Twitter again. I need a company that values transparency, urgency, and customer trust. #HPsupport #ConsumerProtection

[***CountryGal*** @chattybrns]

@HPSupport @HP You’ve ignored my escalated case for over 26+ hours — no updates, no replies to my DMs, no response to public tags. I’m calling this what it is: intentional silence on a defective product with crash logs from months before I even bought it.

[***CountryGal*** @chattybrns]

@HPSupport After yet another “escalation” with no meaningful resolution, I’m officially done engaging here. This company has failed me as a customer — ignored messages, contradicted themselves, and refused to stand behind a defective product.

[***CountryGal*** @chattybrns]

@HPSupport @HP I’ll be exploring other options that stand behind their products and value their customers. #HPsupport #CustomerServiceFail

[***CountryGal*** @chattybrns]

@HPSupport @hp After repeated silence, contradictory repair quotes, and ignored escalation promises, I’m officially done with HP. This experience has been exhausting and unacceptable.

[***CountryGal*** @chattybrns]

@HPSupport @HP I’m now submitting a formal complaint to corporate. Customers deserve answers — not corporate ghosting. #HPsupport #ConsumerProtection

[***CountryGal*** @chattybrns]

@HPSupport @HP This laptop is vital to my grad school, job search, and supporting my kids — and HP is failing to stand behind it. I’ve followed every step, requested accountability, and been met with indifference.

[***CountryGal*** @chattybrns]

@HPSupport I was told my case was escalated yesterday morning — but 18 hours passed with no response. I followed up privately, tagged support again, and it's now been over 8 more hours with no reply. I've been dealing with a defective device for weeks and deserve answers.

[***CountryGal*** @chattybrns]

@HPSupport the escalations department was supposed to been contacting me today. It's been 18hrs, no response.

[***CountryGal*** @chattybrns]

@HPSupport Yes. I sent a message 20 mins ago.

[***CountryGal*** @chattybrns]

@HPSupport I bought my HP laptop in June 2024 and it’s been crashing repeatedly with Event ID 41 (Kernel-Power) errors documented all the way back to Jan 2023. I’ve run diagnostics, captured DST failures, and reset the system. Local tech couldn’t find the fault, it’s affecting

[***CountryGal*** @chattybrns]

affecting my school/work daily. Quoted nearly full cost for repair. Can someone please escalate this?
@HPSupport

[***CountryGal*** @chattybrns]

@HPSupport I have replied. No response.

[***CountryGal*** @chattybrns]

Tried emailing support but got blocked — crashes started just two weeks past warranty on new HP laptop (S/N: 5CD423CCDV). Already reset, ran diagnostics, and backed up. Can HP offer repair help without charging for chat access?” @HPSupport

[***CountryGal*** @chattybrns]

@HPSupport Message sent.

[***CountryGal*** @chattybrns]

My HP laptop (Serial: 5CD423CCDV) started crashing just after warranty expired. Tried everything, still unusable. Can I get help without upfront service fees?”
@HPSupport

[***CountryGal*** @chattybrns]

@Blackfine69 Thank you❤

[***CountryGal*** @chattybrns]

#NewProfilePic