e r y k a

•single momma•daydreamer•

[e r y k a @chavalene]

@Eponine1973 hi I just read your thread about your cancer journey. I want to know more about it. My brother just got diagnosed with mpnst. He is going for chemo next month. I am devastated but also feeling positive after seeing your posts.

[e r y k a @chavalene]

@deendoon Hahahahaa baru liat donkkkk scara jarang cek twitter 🤣🤣🤣

[NEXTA @nexta_tv]

To understand this video, you have to watch until the end.

[e r y k a @chavalene]

@yoyen Hahhahaaa yess mumeeet Mba, banyak banget yang tetiba jadi foreign policy specialist 😔

[Glennon Doyle @GlennonDoyle]

Harry is the husband Diana needed.
#ImWithMeghan

[kristalisbougie @kristal100]

@heygirl_143 @bessbell The voices shaming women for posting themselves shouldn’t contain feminist voices just my opinion. One woman instructing another how she should empower herself sounds like privilege and erasure to me. It’s first wave feminism which I’m not a fan of

[e r y k a @chavalene]

I would hope that situation that befalls me need not be experienced by other passenger and myself in the future @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

I am expecting to have some kind of positive follow up action from your part in regard to my case @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

I am calling for your attention on this matter because I do not want to resort to writing letters to national media in both Indonesia and UAE, to share this utterly unpleasant experience with @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

After a month after all this things happened still no real follow up from @EtihadAirways @EtihadHelp
It’s not right to treat your paying customer like such, not even considering the hardship I had to go thru without luggage and immediate compensation

[e r y k a @chavalene]

This is so far my worst experience in traveling. I had similar thing happened few years back with Emirates and SAS, but they were very responsible and solution minded which @EtihadAirways @EtihadHelp don’t have in handling my case.

[e r y k a @chavalene]

Since my last email on 31st October 2018, I haven’t heard anything from @EtihadAirways @EtihadHelp It’s total silence again from their side

[e r y k a @chavalene]

I also asked for formal written statement from @EtihadAirways @EtihadHelp which explaining the airlines regulations of delayed luggage compensations which only cover 3 days maximum. I also asked the officer to check all the documents since they asked me to re-send the documents

[e r y k a @chavalene]

On the same day I replied the email to baggage claim officer expressing my disappointment on the fact that Etihad only cover 3 days for expenses while my luggage went missing for 7 days @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

On the 31st of October 2018, I got a reply from Catherine Sunico (Baggage Claims Officer) explaining that Etihad offered business class passenger USD 60 per day for the delayed luggage compensation and it is maximum of 3 days @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

On the 30th October 2018, I sent email to @EtihadAirways @EtihadHelp to ask about the progress of my claims

[e r y k a @chavalene]

On the 23rd October I replied the email to @EtihadAirways @EtihadHelp with all the documents needed. Then after that I did not hear anything, total silence from them.

[e r y k a @chavalene]

On the 20th October I contacted @EtihadAirways @EtihadHelp and on the 22nd Oct I got the reply from baggage claim team requesting me to send all the documents required so they can review the case

[e r y k a @chavalene]

I was in contact with Lost and Found Jakarta airport and they did not know where my luggage was. Day after day still no information on where it was. Then they found it was still in LHR, and then delivered it to me on the 17th of October @EtihadAirways @EtihadHelp

[e r y k a @chavalene]

Had worst experienced traveling business class with @EtihadAirways @EtihadHelp. Flew from Oslo to Jakarta with EY 7476,EY 18 and EY 472 on 9-10 October 2018. Arriving in Jkt on the 10th Oct but one of my luggage went missing.