@Kilimall Just had the worst experience with your call center. Very unhelpful people. And your kilimall service hub in nakuru Westside mall was closed and the phone number goes straight to voicemall. Why put a pick up point that is closed on the app?
@KenyaPower_Care whoever is handling your nakuru line should just look for another job kama hiyo ndio customer care skills zake. So rude and unhelpful! Nkt! She even hang up on me when I was mid inquiry. I just heard 'kesho' and was disconnected.
@naivas_kenya my points stopped accumulating a while back and I went to complain at your kenyatta Ave. branch, Nakuru but the lady at customer care insisted they are upto date and wouldn't let me explain. All my receipts from the last couple of weeks just show my points at 717
@KenyaPower_Care day 2 of no power and your Nakuru office is not picking calls to rectify the issue. Ngata area behind Rubis ngata. No meter no. because we use tokens.
@ntsa_kenya I visited Huduma center to have my details uploaded on ecitizen so I can renew my DL. Was informed it takes 3 days but it’s now 2weeks plus and there’s no update. Hen do you suppose it will be done?
@ShowmaxKenya I’d like to know how to stop an auto renewal of this app. I paid to watch on tv but since you can’t even respond to my queries, I no longer need it.
@ShowmaxKenya I’m trying to download your app for my tv but when I log into my account the continue button is still greyed out. It’s working on my laptop and phone. What’s the issue?
@vilcomnetworks Lies! No internet for 2 days with technicians lying that they are on it. Na kesho when it’s due for disconnection you will not compensate us!!!
@vilcomnetworks your Wi-Fi has been on and off for the past two days in NGATA area near verovian and you are not bothered to fix it but when it is due for disconnection you’ll be very prompt to do it by 11:55p.m and start hounding us to pay. Shame!
@KenyaPower_Care 3 blackouts in a day and still when they are on they are intermittent. I raised a complaint earlier in the day and I thought it was fixed! Hizi ni nini Sasa and I’m working?