Canadian by birth, Ukrainian by heritage and Italian by chance (a long story so you will have to ask) and now a British citizen! Foodie! Shameless networker!
@British_Airways@CS_Hants It looks like my message to the social media team about always saying “sorry” is working. They’re not saying sorry anymore.
Unfortunately, they’ve replaced it with something equally unhelpful: stating the obvious. Social media teams, people contact you because they need help.
@British_Airways@CraigFerriman It looks like my message to the social media team about always saying “sorry” is working. They’re not saying sorry anymore.
Unfortunately, they’ve replaced it with something equally unhelpful: stating the obvious. Social media teams, people contact you because they need help.
@British_Airways@CansecoPaulino It looks like my message to the social media team about always saying “sorry” is working. They’re not saying sorry anymore.
Unfortunately, they’ve replaced it with something equally unhelpful: stating the obvious. Social media teams, people contact you because they need help.
@British_Airways@greek_cosmos It looks like my message to the social media team about always saying “sorry” is working. They’re not saying sorry anymore.
Unfortunately, they’ve replaced it with something equally unhelpful: stating the obvious. Social media teams, people contact you because they need help.
@JohnMcDonald_MC@British_Airways The British Airways social media team’s official motto: Sorry. Not sorry. Always.God forbid if there are ever helpful!
@KayBurley@British_Airways With all due respect, Kay, if it had been anyone other than you, I doubt they would have bothered. That seems to be the British Airways way these days. Influencers and celebrities get the attention, while ordinary customers are often left to fend for themselves.