G: Hi, I was just there; I ordered 4 side salads & 3 4ct strips and I didnβt get them.
Me: You didnβt get anything??
G: No, I drove up to the window and then my brain must have stopped cuz I just kept going.
Me: You spent $28 and left here with nothing?
G: Yeah.
G: Iβd like the spicy deluxe.
Me: Absolutely, would you like the breaded or try the grilled?
G: Is the grilled crunchier? Like more breading, crispier?
Me:
Things guests are good at:
1. Not listening.
2. Answering questions you didnβt ask instead of the one you did.
3. Pronouncing Polynesian incorrectly.
*1hr before close today*
G: Is it too late to place a pick-up order for tomorrow morning?
Me: Tomorrow?
G: Yeah, tomorrow morning.
Me: β¦Ik you donβt think I have every Sunday off just to work the day I celebrate the birth of my Lord and Savior. Maβam, tomorrow is Christmas.
Chick fil a story time:
Guest: Yeah, Hi I was calling to have my order replaced when I came through there.
Me: Okay, Iβm so sorry about that. What was the order.
Guest: Well, itβs when we came through around March before you all closed down (we never have/never will).but go on
Drive Thru:
G: Iβd like 6 large mini trays.
Me: Okay, so thatβll be at least 20-30min since itβs last minuteβ¦
G: Oh, Iβm not trying to wait. Iβll have 2 chicken burritos.
G: I have a mobile. The name is Karen C.
TM: Um...I see a Karen M.
G: No! Thatβs not me.
*checks phone number, location, etc*
G: Iβd have just ordered through DT if I knew itβd be this hard!!!
Me: *Looks at account infoβ sees 2 last names.
G: Oh yeah, it could be Karen M-C