@FedEx After returning our shipment due to your inaccurate tracking information, misleading delivery notifications & lack of communication. It has now arrived back in terrible condition. We are extremely disappointed with how this shipment has been handled from start to finish.
@FedExHelpEU Suggestion: How about fixing the form you’ve provided? We’re required to provide very specific information, yet it doesn’t even fit properly in your form.
You eventually sent the right form for us but it caused delay.Why not provide the correct, workable form from the beginning?
@FedExHelp Thank you for reaching out, I already spoke with customer supports. The tracking details did not match what I was told, and I received several conflicting statements. Unfortunately, this has caused confusion and frustration. It’s unlikely will ever use your service again.
Looking for a reliable company to deliver packages weighing up to 30kg from the UK to Sweden.
We’ve experienced problems with @FedEx and need a reliable and alternative.
If you know a trusted courier or logistics company offering this service, please comment below. Thank you!
@FedExHelp, what is this? Another conflicting explanation?
You now claim that the driver was unable to locate my address, yet the driver uploaded a photo of my door as proof of a delivery attempt.
How can the driver be unable to locate my door while having a photo of it?
@FedExHelpEU Your agent’s statement contradicts your email. 3 delivery attempts? yet 3 emails used the SAME photo of my door. An agent then told me the package had been held at the destination station since the FIRST delivery attempt.Why different stories?
@FedExEurope@FedExHelp
Your agent’s statement contradicts your email. 3 delivery attempts? yet 3 emails used the SAME photo of my door. An agent then told me the package had been held at the destination station since the FIRST delivery attempt.Why different stories?
@FedExHelpEU@FedEx@FedExHelp@FedExEurope
FedEx needs to improve its service and communication too. Just another disappointed customer among thousands of people who have shared negative experiences. Repeated rescheduling, deliveries not reaching us, and poor communication .
@FedExHelpEU@FedExHelpEU FedEx needs to improve its service and communication too. Just another disappointed customer among thousands of people who have shared negative experiences. Repeated rescheduling, deliveries not reaching us, and poor communication.
I think my plan to spend Christmas with family is not happening anymore because of the faulty website. Appointments are available but it says error everytime you book.I was already charge for the visa payment. 2 weeks of being stress & still counting.☹️😢@VFSGlobal@vfsglobalcare
@vfsglobalcare I’ve been trying to book an appoinment at VFS London. Everytime I select a date and time it always ended up as error. I tried everything but it stills error. Ive been asking for help at their costumer service but still nothing happen. I’t so stressful.
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