@HotpointUK why offer a 10 year parts guarantee when you call into the hot point call centre and there is no record of the appliance purchased even though I have an email from hotpoint. Why is it up to the customer to provide this. Shambles #hotpoint#hotpoint#customerservice
@SixtUSA inept organisation. taken Sixt over 11 weeks to pay me for replacing a tyre. Sixt instructed me to do. All info sent. Loads of excuses about internal processes. Yet if a driver owes Sixt u have 10 days to pay. Scandalous be warned. #sixtcarhire#carhireusa
@IHGOneRewards I booked two rooms through the IHG Site and now find I am being penalised by only receiving points for one room as the second is classified as an overlapping stay. Really……..
Still without a phone, despite assurances from o2 (as well as an email backing this up) that a new eSIM would be issued yesterday. Really o2 no contingency plans to help customers abroad that is poor. #02 #o2 mobile
@O2 I am in the USA I have purchased a new phone and now I cannot access anything as I need to get a new eSIM. The o2 chat service asks me to log into my o2 app which I can’t and if not call 202. My phone does not have a sim. Please DM me urgently
@IHGOneRewards just checked in and found out IHG still ignores your status if you book through a 3rd party. Please IM me if IHG would like my account no to see why after 15 years diamond elite I have stopped using them due to this other than when stuck
@IHGCorporate why do you have non qualifying nights. As a diamond elite member of 15 years I find this very frustrating. You either stay at a hotel or you don’t. As a result I have started staying at other brands now that don’t do this. I do hope you will reconsider this.
@sainsburys getting very fed up with going into your Chippenham store and getting stopped when I use scan and go. This is definitely not random. I shop here every week. Yet again law abiding citizens are being penalised.
@SkyBroadbandd why is our WiFi and phone not working since Monday in Chippenham, Wiltshire. Most amazing no one has messaged from Sky to say there’s an issue. I had to ring Sky very poor.😡😡#skybroadband#sky#skycustomerservice
@ScottishPower fiasco. Changed tariff, balance transferred to new account. Harassed by Scottish power to pay when they should have taken the balance on the existing DD. Why not? Complaint lodged and will go to ombudsman if response is inept.
@MartinSLewis do u know if we pay more for elec & gas with no smart meter. Just changed tariff and it appears so. Do u know if v2 smart meters actually work?
@ScottishPower what a shambles this organisation is. Get a text to pay, pay it, next text set up direct debit, next text is another bill all in the space of 4 days. Sort your systems out it’s embarrassing
@skyuk I had an service issue with Sky. Posted it on X. Funnily enough Sky picked this up and asked me to PM them. Complete waste of time. They can’t help you. I had to sort it myself. Quote Sale of goods act and things happen.
@SkyUK new Sky fastest broadband in Dec 24 fitted by Sky engineer. Sky TV has not worked properly since then. Fed up with Sky service. My direct debit is cancelled from today until the issue is fixed permanently. Sky is not joined up. #skysports#skybroadband#skycustomerservice