The concept I learned after finishing chapter 2 would be learning essentially what a system is and the integral parts that make up a particular system. In mangement, i imparative to have a system put in place so that it helps your employees have guidelines and well as
what does it truly mean to take care of the customer ? Is this something you only do when currently in business with them or does the principle continue even after business has been done ? #HamiltonMGMT361#PacificUnionCollege
The concept I learned from chapter 1 and the seven challenges to being an exceptional manager would be the first concept, managing for competitive advantage-staying ahead of rivals. Within this concept, it teaches and explains some important principals in order for a smoother
smoother managment transition. One of the ideas or challenges that really caught my attention would be the first law of business being that it is important to take care of the customer. Though this is a very general idea and seems simple enough