@_Kalyan_K@Flipkart@flipkartsupport@rajneeeshkumar
3 days have passed. A company of Flipkart’s scale is still unable to resolve a genuine complaint involving repeated misconduct by its delivery executive.
Your team keeps replying with scripted assurances like “we’re on it”, while on the ground the executive continues refusing delivery and behaving as if he is completely beyond accountability.
This is no longer about a delayed order. It raises serious questions about customer protection, privacy, employee conduct and basic ethics in e-commerce.
If repeated complaints and senior-level escalations result only in tweets and assurances, while the concerned executive continues doing exactly what he wants without any apparent fear of consequences, then what mechanism actually protects the customer?
I have been a loyal Flipkart customer for nearly 15 years. I am not asking for special treatment. I am asking for accountability.
@_Kalyan_K Sir, please look into this personally. I need action, not another assurance.
@_Kalyan_K@Flipkart@flipkartsupport
1/3Again today, the same delivery executive called me. I requested him to deliver my order, but he flatly refused and again told me that I will not receive the order. Shortly after, the delivery date was changed again
@flipkartsupport@Flipkart
“ We’re already on it” is not enough anymore. You have been responding to my tweets while the same delivery executive continues doing exactly what he wants without any fear of accountability. He is refusing delivery, changing the delivery date and openly telling me that I will not receive my order.
I need action, not another tweet response. Please stop treating this as a routine support query and have a senior authority intervene immediately.
@Flipkart@flipkartsupport@rajneeeshkumar@_Kalyan_K
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
3/3
After nearly 15 years of loyalty to Flipkart, this is extremely disappointing. I request @rajneeeshkumar and @Flipkart senior management to intervene immediately, reassign the delivery, investigate the executive's conduct and ensure delivery. Please don't let one delivery executive destroy a 15-year customer relationsh
@_Kalyan_K@Flipkart@flipkartsupport 2/3
This is no longer a delivery delay. The executive is openly refusing to deliver my high-value order and appears confident that nobody at Flipkart can stop him. I have already raised multiple complaints, yet I am receiving no meaningful support whatsoever.
@Flipkartminutes@Flipkart@flipkartsupport@rajneeeshkumar
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
@Flipkart@flipkartsupport@rajneeeshkumar
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
@_sachinbansal
@Flipkart@flipkartsupport@rajneeeshkumar
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
@binnybansal
@Flipkart@Flipkart@flipkartsupport@rajneeeshkumar
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
@flipkartsupport@flipkart_seller@Flipkart@flipkartsupport@rajneeeshkumar
This is no longer a delivery delay. It is about customer harassment, threats and accountability. I request immediate senior-management intervention, investigation and strict action. After 15 years of loyalty, this experience is a shame.
@_Kalyan_K Sir, urgnt intervention rqstd. Aftr 15 yrs as a loyal Flipkart customer, an abusive delivery executive has threatened me and deliberately withheld my high-value order claiming the entire Flipkart machinery cannot do anything. This is beyond delivery delay. Please act.
@Flipkart@_Kalyan_K Sir, urgnt intervention rqstd. After 15 yrs as a loyal Flipkart customer, an abusive delivery executive has threatened me and deliberately withheld my high-value order, claiming the entire Flipkart machinery cannot do anything.This is beyond delivery delay. Plzse act.
@flipkartsupport@flipkart_seller@_Kalyan_K Sir, urgent intrvntn rqusted. Aftr 15 yrs as a loyal Flipkart customer, an abusive delivery executive has threatened me and deliberately withheld my high-value order claiming “the entire Flipkart machinery can't do anything.” This is beyond delivery delay. Please act.