@AskLloydsBank My branch is nowhere close to my uni. Went in today as at home but queue didn’t move for twenty minutes. How much time do you normally expect customers to spend correcting your mistakes?
@AskLloydsBank I’m not surprised to see this in my local branch. Two years I’ve been trying to get my free NUS card that I was meant to get with my student account. I should probably just move to Nationwide.
@AskLloydsBank This feels like you’re not owning the problem. You can surely check and see if you’ve ever issued an NUS Extra card?
This is more admin and prevarication.
Who should I go to, @AskNationwide or @NatWest_Help ?
@AskLloydsBank I then email asking where on earth this card was and received what seemed to be an automated email simply stating the issue was waiting to be resolved. Another year later and still no card. Parents and friends all tell me to move to Nationwide and I can’t see a reason not to.
@AskLloydsBank The main reason I chose Lloyd’s for my student account was for the free NUS card that came with it. I went into my branch after not receiving it for my first year in uni and was told it would be dealt with. A year later and nothing.
I recall doing quite a lot of debates, Theresa, and I don't recall you being at any of them. Mind you Jezza only did the one... https://t.co/cPMR6ETkmC