@Outlook I followed your instructions, the AI in DM now offers me to abandon sending the form and create a new address....
So this is how you treat your loyal customers for almost 20 years ?
Really ?
What a nerve !
Is this really the service you provide to your customers?
@Outlook There is an email in my inbox containing the only recording of my father's voice who passed away.
I need to regain access to my mailbox.
After 7 days of arguing in DM your response is: send a form
Seriously?
Is there a customer service department in your company?
@Outlook You have blocked access to my email address, which I have had for almost 20 years. I have sent forms every day, and they are all rejected. I have been trying to contact your support chat for hours. I have opened a DM discussion with your AI for 7 days. Nothing works.
@Outlook only recording I have of my deceased father's voice.
I feel like you've robbed me
the situation is really atrocious for me
Do you have any semblance of customer service or just a broken chat?
@Outlook your chat support for hours but it didn't works.
I contacted you in DM and an AI replied to me to send a form again.
This has been going on for days, I've lost hours on it
It's very important for me to be able to access it again. Among the emails, there's one containing the