C Mats

[C Mats @ChloMats]

@ManUtd do you think this is an acceptable email to send to a member who isn’t receiving emails about ticket releases despite being subscribed & asked for it to be investigated & fixed? I think it’s a disgrace

[C Mats @ChloMats]

@waitrose what is this hard thing in my Waitrose No 1 chilli paneer? It looks like a piece of stone or slate and could have cracked my tooth.

[C Mats @ChloMats]

@E_E_ I make it that last night in Manchester was the 16th time I’ve seen you guys live - & I’d never heard you play MY KZ, UR BF. I’m so happy you played it! Thanks for an amazing night (as usual)!

[C Mats @ChloMats]

This is the second time in 6 months this has happened. You will refund me and then I will delete your app and never order from you again. Your company is a disgrace.

[C Mats @ChloMats]

@ubereats_uk I ordered a pizza, dough balls and cheesecake with you. I didn’t receive the cheesecake & reported it & received a disgraceful reply saying you won’t do anything about it. That is theft.

[C Mats @ChloMats]

@thetrainline I wasn’t able to use my ticket to reach Glasgow on a different train because all trains to Glasgow were cancelled. I won’t be using the return on Sunday because I wasn’t able to travel.

[C Mats @ChloMats]

@thetrainline my train to Glasgow&all others today cancelled. Your website says in this case I need to check provider’s policy. Provider says if I didn’t buy tickets through them I have to go where I bought the tix. This is crazy! It shouldn’t be so hard2get a refund! Pls help

[C Mats @ChloMats]

@thetrainline Can I check you received this & are investigating? I’ve had an email from
your company saying I can claim compensation for delay but the train&all trains were cancelled so I think I should get a full refund for the return trip.

[C Mats @ChloMats]

@Uber_Support It’s ok. By fluke I managed to get this escalated to an actual human being who has apologised and given me a refund.

[C Mats @ChloMats]

@Uber_Support 1/2 I ordered takeout on uber eats last night. One item never arrived. I contacted your app & got a response that basically said, you’ve had price adjustments before (I haven’t) so we won’t do anything. I asked if you were accusing me of lying & got the same msg.

[C Mats @ChloMats]

2/2 what the hell? I previously had a waitrose order with mouldy tomatoes & you wouldn’t do anything about that either despite photo evidence. Unless I get an apology & credit I’m never using your shoddy company again.

[C Mats @ChloMats]

@evrisupportline it says a lot about your service that you can’t even be bothered to reply to me. My aunt said she thinks your company is terrible & it seems she is right.

[C Mats @ChloMats]

@evrisupportline my elderly aunt posted a parcel with you on 9/12 through the post office and it still hasn’t arrived. She’s really upset and keeps going to the post office to check what’s going on. Why is it taking so long? Pls can u sort it out? H04FUA0009071348

[C Mats @ChloMats]

@ManUtd I bought tickets for myself and another member but he can’t come so I want to swap his ticket to another member. Both members are linked to me on my profile as friends/family. Can you help?

[C Mats @ChloMats]

@AvantiWestCoast I have an off peak return ticket and want to use it on Monday. How much would it cost to upgrade and take a peak train if I need to?

[C Mats @ChloMats]

@BBCSport why so little coverage of the sport climbing? 2 GB athletes got into the finals today & you’re covering events on tv with no GB athletes like skateboarding instead.

[C Mats @ChloMats]

@Energizer I bought some rechargeable batteries & a charger from you via Amazon. They’re hopeless & barely last weeks on full charge. Amazon directed me to your customer services which I’ve contacted twice & been ignored. Pls get in touch.

[C Mats @ChloMats]

@BobbiBrown hi there. I’ve worn the long wear weightless foundation SPF15 for years in the colour sand. It’s disappeared from your website & John Lewis say they no longer stock it. Have you stopped making it? If so what’s the closest alternative?

[C Mats @ChloMats]

@ManUtd I’m a member & usually buy tix for me & my bro. This year I’ve added a friend as a relationship too & now it’s only saying I can assign tix to her & not my bro. Why? Pls can you help?

[C Mats @ChloMats]

@Dirtbagsclimb just bought a chalk bag from you guys. It looks great & I love that it’s upcycled, but the drawstring doesn’t fully close so my chalk will fall out of it in my rucksack… is it faulty?