@VodafoneAU Have just spent 2hrs on the phone with your amazing employee Saurab. Most informative and helpful of the lot. Still no long term solution, so if we don't get the call back tomorrow morning from his colleague, then we will most certainly be contacting TIO.
@NBN_Australia have had horrendous NBN for 3 weeks, between yourself n @VodafoneAU you have cancelled 2 NBN tech call outs to check the line. Paying for 250mbps and we are getting 6mbps - FIX THIS ISSUE NOW!!! 8 calls to Vodafone, next call TIO (telecommunications ombudsman)