Christopher Baird

Director with @frogdesign, specialising in CX Strategy & Transformation, Membership & Loyalty. All views are my own. He/him/his. 🏳️‍🌈

[frog @frogdesign]

Download frog's latest report 'The New Rules of Engagement' to discover strategies for unconditionally meeting the needs of a more responsible consumer base. https://t.co/S3OWi2RFqQ

[frog @frogdesign]

Have you listened to our latest #DesignMind podcast episode yet? We're discussing how to meet modern consumer expectations. Tune in to 'Serving the Consumer Unconditionally' today: https://t.co/n3V6p2ZzEG

[Christopher Baird @chrisdbaird]

@get_bookshelf Hiya! Is it possible for me to edit a book details to log the page I’m on? if I forget to record progress, but want to track that I’m on page 100.

[frog @frogdesign]

We curated a comprehensive and immersive program to make your experience at @Cannes_Lions truly unforgettable. Join us at the frog Cabana and follow along on social media for daily updates.

[frog @frogdesign]

We are thrilled to unveil our exclusive program for @Cannes_Lions International Festival of Creativity!

[Christopher Baird @chrisdbaird]

I'm really excited to be judging in this year's UK #CX Awards!

I can't wait to see all of the fantastic things being done by organisations who all share a passion for customer-centricity, and who want to make their mark. https://t.co/czHV9OPjtB

@frogdesign @Capgemini

[Capgemini @Capgemini]

📢 #NRF2023 is coming soon!

At the Capgemini Lounge,
✔ Meet global retail leaders
✔ Get a first look at our 2023 #ConsumerTrends Research findings
✔ Find solutions and inspiration

Register now👉 https://t.co/G3ZZ08TjgB

[frog @frogdesign]

DALL-E Text Input: “imaginary modern home, but with augmented reality immersive experience interfaces exploding in virtual reality, soft colorful gradients and metallic, digital art”

[frog @frogdesign]

Next on our #frogTrends list is Arriving at Home as Portal. Domestic spaces increasingly function as remote offices—and the incoming AR/VR explosion is set to further morph homes into access points to the metaverse.

[frog @frogdesign]

Welcome to the pond! We are excited to announce that 23red is joining the frog family in the UK. Read the press release to learn more: https://t.co/tL15fMw5Ej

[Christopher Baird @chrisdbaird]

@edhogmanay Back with a bang alright 😶

[Christopher Baird @chrisdbaird]

The @AndersonZaks payment gateway for @edhogmanay is probably the worst online checkout experiences I've ever had the misfortune of having to use. Truly dreadful.

[Christopher Baird @chrisdbaird]

@edhogmanay @UniqueEventsltd @AssemblyFest @EssentialEdin @edfests @WhatOnEdinburgh The website and payments gateway are atrocious. Who built it - so so so bad.

[Hartmut Esslinger @frogmut]

Exactly 40 years ago - August 30th, 1982 - frog proposed this MacBook to Steve Jobs.

[frog @frogdesign]

We at frog are very pleased 😃 to welcome our new team members from 💥award-winning💥 #BrandDesign leaders @rufusleonard! Please join us in extending a very warm welcome, and stay tuned – BIG plans are in the works! https://t.co/QLQt4pVujI

[frog @frogdesign]

With #Web3 on the near horizon, experts from frog and Capgemini Invent share what creative brands need to know about experimenting at the forefront of innovation. https://t.co/oPb499TAVd

[CapgeminiUK @CapgeminiUK]

January saw the lowest rate of online retail growth ever recorded.

Read our latest analysis with IMRG, here: https://t.co/w0bq8idEum

#capgeminiuk #ecommerce #onlineretail

[CapgeminiUK @CapgeminiUK]

Online retail's worst ever year for growth was actually rather good... Read our latest analysis with @imrgupdate here: https://t.co/d1w8OqHZrP #capgeminiuk #onlineretail #ecommerce

[robin 🎞️ @RobinBaird_]

gm! gm!

Todays the day 😁

/Awakening is finally live on @withFND

Full story in pinned tweet.

#NFT #nftcollectors #photography #NFTCommunity

[Susie Dent @susie_dent]

A reminder of the word ‘forswunk’ (13th century): exhausted from too much work. To be ‘foreswunk’ is to be exhausted before you even begin.