@virginmedia how do I get your technical team to call me back for a engineer visit. They have not attended today and keep being told that a form has been passed to the technical team and a call back within 1 hour and no one calls me??
@northernassist / @TPEassist
I am travelling on 1848 KGX - DON (Hull Trains) and have an advance purchase ticket which says “Ap Hultrns & Tpe”. It is delayed so I will miss the connecting DON - SHF @ 2042 (Trans Pennine).
Can I catch the Northern DON-SHF @ 2117 instead?
@northernassist@EastMidRailway@LNER hello TOC’s. Delay repay question please.
I was due to travel today STP-SHF ON 1531 (EMR). Train cancelled. Instead taken 1530 KGX-DON (LNER) to the connect to 1720-1748 (NT) DON-SHF. Except 1720 is cancelled so next available is 1742 DON.
@QuadLockCase can you confirm for wireless charging Head, is it USB C in the charging Head and USB A for power at the other end. Need a longer cable for order and want to get the right one. Thanks
@TPEassist@LNER hi TPE & LNER. Delay repay question. Who do I raise a claim with when my TPE train from SHF - DON was delayed so missed my connection on LNER from DON - KGX and therefore was late to my destination on LNER but issue caused by TPE?
@TPEassist I was due to travel on the 1035 Manchester Piccadilly to NCL now cancelled. Can you please reserve me a seat on the 1058 Manchester Piccadilly to York?
@clarkshelp hi there. The below email has been received claiming to be from you which likes very suspicious. If this is genuine, I am very worried. Please advise.