Chris Falk

[Chris Falk @ChrisFalkon]

@wgtgolf @cbpcoyle Absolutely disgraceful customer service from WGT Golf!

I had a connection issue with the app, and instead of resolving the problem, WGT reset my account all the way back to Day 1 instead of Day 2,135! More than five years of progress, gone!

[Chris Falk @ChrisFalkon]

@RokuSupport
I’ve been dealing with Support since 8/20 because adding a Roku 4K Express remote forces my Ethernet connection to switch to wireless. Over a month later, still no fix just “we’re working on it.” Apparently, that’s Roku’s permanent solution. 🤦‍♂️ #Roku #RokuSupport

[Chris Falk @ChrisFalkon]

@RokuSupport I don’t understand why it is taking so long. We are going into week 3 and you are apparently no closer to resolving the issue. Have you replicated the issue? Are you working on a hardware/software solution? Or send me a new remote to see if the same issue occurs.

[Chris Falk @ChrisFalkon]

@RokuSupport
I submitted an issue with the Roku 4k Express voice remote on 8/30. The last I heard from Roku was on 9/7. When I add the voice remote it changed my TV setting only to have a wireless connection no wired which was available before. No solution, only ghosting!

[Chris Falk @ChrisFalkon]

@RokuSupport
I’ve been trying to get a resolution to an issue with a Roku Express 4x voice remote. When I add the voice remote to my Roku TV the option for a wired Ethernet connection disappears. Wireless is the only option.
Roku support has stopped responding to my emails.

[Chris Falk @ChrisFalkon]

@EmberMug

CAN SOMEONE LET ME KNOW THE STATUS OF MY REPLACEMENT COASTER? IT WAS UNDER WARRANTY AND ORDERED ON JUNE 3RD AND I STILL HAVE NOT RECEIVED THE REPLACEMENT. TWO MONTHS AND NOTHING.
IT HAS BEEN A NIGHTMARE DEALING WITH EMBER’S CUSTOMER SERVICE.

[Chris Falk @ChrisFalkon]

any color, or a new mug and coaster set. No excuses like it’s on back order while you’re shipping the mugs to new customers.
This is an absolute disgrace, and I’m done with your useless customer service.

This has been going on since June 3rd.

Utterly appalled,
Chris Falkiewicz

[Chris Falk @ChrisFalkon]

@Ember_Tech ORDER NO. #878737
Where the hell is my charging coaster?! My Ember mug is collecting dust on the kitchen counter, completely useless without it. This is beyond infuriating!
What’s absolutely outrageous is that Ember keeps bombarding me with emails to buy more of their

[Chris Falk @ChrisFalkon]

overpriced products while ignoring my unresolved issues. How about showing some basic respect and fixing the problems for your loyal customers first?!
You sold me a mug that’s worthless without a functioning charging coaster, do your job and send me a replacement coaster,

[Chris Falk @ChrisFalkon]

@Ember_Tech my wife received an Ember mug for Christmas and it worked well for a few months. The coaster charger failed and after verification from Ember that it was faulty a new unit at no cost would be sent. This was on June 3rd. It is June 13th and no charger or any updates!

[Chris Falk @ChrisFalkon]

@Ember_Tech I ordered a replacement coaster charger on 6/3 and have not received it. No, updates or status. My order # is 878737

[Chris Falk @ChrisFalkon]

@LenovoSupport I received a call this afternoon from a technician named Mark. He said he would be picking up the parts and be at my house tomorrow morning. Mark said he would call me later in the day to give me a time. It’s 9:35PM and I have not gotten a call about tomorrow. What is going on?

[Chris Falk @ChrisFalkon]

@LenovoSupport

Lenovo Support
Repair Ticket 2020750740
Horrible experience with Lenovo Support. My PC takes 20 minutes to boot up. I made a repair request on 11/10 with no call back to setup a date for service. Lenovo is useless.
UNDER WARRANTY
WHEN CAN I GET A RESOLUTION?

[Chris Falk @ChrisFalkon]

@thinkstations
Lenovo Support
Repair Ticket 2020750740
Horrible experience with Lenovo Support. My PC takes 20 minutes to boot up. I made a repair request on 11/10 with no call back to setup a date for service. Lenovo is useless.
UNDER WARRANTY
WHEN CAN I GET A RESOLUTION?

[Chris Falk @ChrisFalkon]

@Lenovo

Lenovo Support
Repair Ticket 2020750740
Horrible experience with Lenovo Support. It takes my PC 20 minutes to boot up. I made a repair request on 11/10 with no call back to setup a date for service. Lenovo is totally useless.
UNDER WARRANTY
WHEN CAN I GET A RESOLUTION?

[Chris Falk @ChrisFalkon]

@NYMhistory It was an amazing inning and awesome WS

[Chris Falk @ChrisFalkon]

https://t.co/nWgHazJahB

[Chris Falk @ChrisFalkon]

Check out my latest article: MD Keep The Faith Fundraiser https://t.co/gYQQntdEdn via @LinkedIn

[Chris Falk @ChrisFalkon]

Community rallies for Toms River Man with Duchenne Muscular Dystrophy https://t.co/IvmyYDp5e1

[Chris Falk @ChrisFalkon]

MD Keep the Faith Fundraiser https://t.co/t4lPs9snWt