@virginmedia You doubling my bill because of intermittent bandwidth with no consent from me and your support team saying it would be free of charge to fix the problem !!! Than sending me a postage bill on top !!! 4x Iv been told I’d be credited !!!
@virginmedia you chat window has 4x said they are sorry for your mistake and will rectify my complaint and has not done!
Your complaint number says “your all busy good bye” and hangs up
How am I meant to get you to fix your fuck up ?! Or should I just stop paying till you do?
@virginmedia do you have another way for me to raise a complaint than to speak to your chat window? 3 times Iv been told you’re sorry And I won’t need to contact you again. Every time you have closed the complaint and not took the actions you told me you would! 🤬🤬
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