What if returns weren’t just a cost centre?
They’re the moment customers remember most.
We’re rethinking returns—turning refunds into relationships.
🎯 Benchmark yours: https://t.co/viHpHpOkfI
🎤 Join our webinar 17 July: https://t.co/tbpJSaHXKP
#RetailExperience#OBTLive
Loyalty isn’t about points.
It’s about purpose.
You don’t want customers who just come back.
You want customers who stick around because it means something.
That takes knowing what drives them—behaviours, motivations, micro-moments that actually matter.
Because when people feel understood, they stay.
Not because they’re nudged or gamed—because they want to.
Algorithms don’t build loyalty. Emotion does.
(And yes, even in tech—that matters.)
#BuiltForHumans#RealEngagement#EmotionFirst#OBTLive
You can’t fake being seen.
People know when they’re just another segment on a spreadsheet.
Real engagement starts with real understanding—of what actually motivates someone.
That’s why we don’t build for clicks. We build for connection.
🎮 Exciting talk about the convergence of ecommerce & Web3 gaming in BLOOM model by @yukaichou. Engaging through gamification, immersing in the metaverse, and embracing Web3. A game-changer for the digital world! #Ecommerce#Web3#Gaming#BLOOM#DigitalC… https://t.co/5Pmes0gboZ
"Embrace the power of WordPress! Your journey begins with the first post. Customize it, delete it, and let your creativity flow. #WordPress#Blogging#Creativity"
https://t.co/30W1nCmR5t
Unlocking the potential of children through roleplaying is a powerful tool for shaping their beliefs and behavior. Discover more insights in "The Power of Roleplaying in Children" by Yu-kai Chou. #Roleplaying#ChildDevelopment#YuKaiChou#10KHrsOfPlay
https://t.co/DRMyTL32AO
Unleash your true desires! Don't let fear or conditioning hold you back. Embrace what you "want to want" in life. Dive deeper into this thought-provoking concept in @yukaichou's upcoming book, "10,000 Hours of Play." #ExploreYourLife#DreamBig
https://t.co/w4JO9u2Pme
🎮 Discover the innovative Thornbush Weakness game design technique from Yu-kai Chou. Positioning weaknesses to become strengths - a game-changer for the industry! #GameDesign#GamingInnovation#ThornbushWeakness 🎮
https://t.co/tPvSD31PWK
Curious if being polite to AI yields better answers? Experimented with ChatGPT to find out. Read about my findings and share your thoughts! #AI#ChatGPT#Experiment#Politeness
https://t.co/VgpUhfJ6kp
The landscape of customer engagement is rapidly shifting. In this digital era, engagement is no longer a one-way street; it's a dynamic journey of interaction and personalization. At OBT Live, we're exploring how gamification can transform this journey into an immersive narr…
Exploring #LiveOps: More than a gaming trend, it's a shift towards interactive, evolving experiences. Stay ahead in the game. #TechInsight#GamingFuture#OBT
🎥 Fascinating TED Talk by Greg Brockman on the incredible potential of ChatGPT! Discover the inside story behind this groundbreaking AI model and its astonishing capabilities. A must-watch for anyone curious about the future of language technology! #AI#ChatGPT#TEDTalks"
@EastMidRailway Ok great. In the meantime can we have the half decent train we had last year back. Bit ironic to put the fairs up and swap the trains out for older ones at the same time