Christopher Russo

Catholic, Evangelical Christian, Husband, Father, Pediatrician, Pediatric Hospitalist

[Christopher Russo @ChrisJohnRusso]

Just one day away from one of the hottest workshops at @PASMeeting 2026. Come learn how to be your best presenter and persuader! #PAS2026

[Christopher Russo @ChrisJohnRusso]

Is Budget the worst car rental company? I had a terrible customer service, had to beg for a refund and call twice, and the best they said was a coupon. They do not respond on X. What legit company nowadays behaves like that?

[Christopher Russo @ChrisJohnRusso]

@Budget I still have not received a response.

[Christopher Russo @ChrisJohnRusso]

@Budget Is this any way to treat a customer? I had a reservation at the local office in York, PA today. Reservation at 1:30 pm, office closes at 2:00 pm. I called at 1:30 pm to make sure they were open and confirmed. At 1:55 pm, I called to say I was

[Christopher Russo @ChrisJohnRusso]

@Budget When I spoke with customer service, there was a lack of awareness for the frustration this has (and continues) to cause.

[Christopher Russo @ChrisJohnRusso]

@Budget To rent a car from MDT airport will require 50 minutes of travel time each way PLUS I will need to pay for parking for the car I will be driving to get to the airport. Not to mention the hassle and inconvenience.

[Christopher Russo @ChrisJohnRusso]

@Budget at different Budget rental. The problem is that the closest one open is 50 minutes away. That's not good enough. I was treated rudely--they KNEW there was a 1:30 pm reservation that hadn't been picked up and was pre-paid, AND the door was not locked until

[Christopher Russo @ChrisJohnRusso]

@Budget that I had a reservation, and she smiled and turned her back. I continued knocking on the door, but she went to the back and never came out. Is this any way to treat a customer? I called the national number and the best they could do was honor my rate

[Christopher Russo @ChrisJohnRusso]

three minutes away. Call went to national number, phones already turned off. I arrived at 1:59 as clock hit two. With my hand on the door, the woman inside locked the door. She held up two fingers and smiled. I shouted through the glass

[Christopher Russo @ChrisJohnRusso]

@DrakeMaye2 @Patriots Look what we found in Saigon (Ho Chi Minh City)! Fun fact: "May May" in Vietnamese means "Good luck"

[Christopher Russo @ChrisJohnRusso]

@DrakeMaye2 @Patriots Drake Maye is #1 even in Vietnam! Fun Fact: "May May" in Vietnamese means "Good luck!" #DrakeMayeMVP

[Christopher Russo @ChrisJohnRusso]

and "The website option allows the guest to choose and pay for shipping directly and then the item is picked up directly from the hotel without the hotel incurring any cost as lost items are not the hotel's responsibility." [Great customer service...]

[Christopher Russo @ChrisJohnRusso]

Is customer service dead? At @Fairfieldsuites @FairfieldHotels @Marriott it apparently is. My 7-year old son left a stuffed animal at Fairfield Inn in Monaca, PA. To him, the item is worth far more than its actual cost (as any parent with a child knows).

[Christopher Russo @ChrisJohnRusso]

General Manager wrote, "We unfortunately are not able to take it to the post office and pay for shipping with reimbursement." [You have our credit card to charge, so not an issue there. And, the postal carrier comes every day to the hotel.]

[Christopher Russo @ChrisJohnRusso]

One of the hottest sessions at #Converge2025 from @SocietyHospMed is happening THIS afternoon. You won't want to miss this dynamic and fast-paced look at new things from the business world that will help you in your job and practice of medicine!

[Christopher Russo @ChrisJohnRusso]

@SmokeyBonesBar @SmokeyBonesBar I have not heard a response.

[Christopher Russo @ChrisJohnRusso]

Hey, @SmokeyBonesBar, I ordered a $25 gift card as part of the buy $25, get $10 bonus bucks promotion that was active on the website in popups on 12.03.24. I did not receive $10 bonus bucks. I have order confirmation #. If you will not honor promotion, I want a refund.

[Christopher Russo @ChrisJohnRusso]

@SmokeyBonesBar @SmokeyBonesBar Please let me know how I can be refunded my money.