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@mermaidvilla Hello Julie, we apologize for the frustration. Please DM us your reservation/rental agreement #, renter's name, relationship (if applicable), and email so we can help directly. -S.R.
@fr3sh_malik Hi Shaun, we're sorry for the delay and understand your frustration. Please DM us your rental/reservation number, renter's full name, email, phone number, and relationship to the renter (if applicable) so we can review the reimbursement status and assist further. โ Dee
@ChuyiYangabby Hi Chuyi,
We're sorry for the frustration and delay. Please send us a private message with your rental details so we can review your concerns regarding Agreement #220644082 further. We apologize for the inconvenience and would like the opportunity to assist.
โ Dee
@carrivilla Hello Cynthia, you can call our Budget Customer Service team at 1-800-824-6287 or by email at [email protected] for assistance. Have a great day! ~Susan
@BradLeoLyon Hello Brad! We apologize for the unexpected charge. Please DM the rental/reservation number, name listed, your relationship to the renter and email address, so we can look into this. ~RG
@ebereaux Hello Elle! Thank you for reaching out, we apologize for any issues that you encountered. Please DM/PM with the Reservation number, the renterโs name, your relation to the renter if applicable, and your phone number and email address. We look forward to assisting you. ~Susan
@ChaosAndKids7 Hi Shannon, we're sorry for the condition of the vehicle and the inconvenience. For assistance with maintenance concerns or a vehicle exchange, please contact our ERS team at 800-354-2847 or visit a nearby Budget location. We apologize for your experience. โ Dee
@cagehead713@jason_mcm_ Hi, we're sorry to hear your Budget experience fell short of expectations. We'd like the opportunity to review what happened. Please DM us your rental/reservation number, renter's full name, email, phone number, and relationship to the renter (if applicable). โ Dee
@NickDaGreek614 Hi Nick,
Please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
A detailed description of what occurred
~SD
@NickDaGreek614 Hello, Nick. We're very sorry to hear about your experience. Please DM us the following so we can look into the handling of your transaction:
Budget rental agreement number
Name of the renter
Relationship to the renter
Email or phone number provided for this rental. ~Rory https://t.co/9k4eKlggs1
@FehmiOmur@somposigorta Hi, we're sorry to hear about the delay in receiving your deposit refund. Please DM us your rental/reservation number, renter's full name, email, phone number, and relationship to the renter (if applicable) so we can review this with the appropriate team. โ Dee
@RhondaWhitsel Hi Rhonda. We are sorry to hear you have an unexpected damage charge and do not have an update. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget
@eggneale Hi Lisa,
Please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
We look forward to hearing from you.
~SD
@kjewelr Hello Jewel! We apologize for the wait time you encountered. Please DM the rental/reservation number, name listed and email address, so we can reach out to the management team directly and ensure your feedback is brought to their attention. ~RG
@Texain6zt Hi Randy,
Please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
Once we receive the requested information, we can review it further.
~SD
@newyork_34 We're sorry for the delay at JFK. Waiting nearly 2 hours is unacceptable, and we understand your frustration. Please DM us the following:
Budget reservation confirmation or rental agreement number
Name of the renter
Email or phone number provided for this rental. ~Rory
@NikPoulimenos Hello Nik, we are sorry to hear about your less than positive experience. For further assistance Please email [email protected] with your rental agreement number, the renterโs name, and your relationship to them (if applicable). Please include Case #360183 .*Izzy
@k81st Hello, Kaitlin. Vehicle availability is based on each location's inventory and demand. We recommend adjusting your rental dates or times if possible, or continuing to monitor availability as inventory can change due to cancellations and returns. ~Rory
@sjr1434 Hi Seth, we apologize for the extended wait you experienced at our location.
Please send us a private message with your:
Reservation/Rental agreement number
Name of renter
Relationship to renter
Email address
Once we receive the information we can review. -Vee
@CherylBucci5 Hello Cheryl, we are sorry to hear about your less than positive experience. For further assistance Please email [email protected] with your rental agreement number, the renterโs name, and your relationship to them (if applicable). Please include Case #359697.*Izzy