Chris Roy

[Peter#COYG @peter_christofi]

Potters Bars loss is Northwoods gain.

[Chris Roy @chrisroy89]

@JimWhite stick the yellow tie on son! 2020 has already been crazy enough!

[Chris Roy @chrisroy89]

@bt_uk care so little about their customers (sorry... now ex customers) that they won’t even have the decency to get back to me even though they have willingly be taking my money.... @Ofcom need to know what sort of backstreet organisation you are running! This isn’t the end....

[Chris Roy @chrisroy89]

Will @bt_uk ever sort out their customer service? I can tell you for a fact! Sky and Virgin are 10x better than this lot, all I have ever had is issues and nobody ever wants to help resolve or take a common sense approach! I will never ever use your services again! @Ofcom

[Chris Roy @chrisroy89]

I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

[Chris Roy @chrisroy89]

Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

[Chris Roy @chrisroy89]

Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

[Chris Roy @chrisroy89]

@dreamteamfc Tottenham v PSV.... Harry Kane gets 13 points? Surely if he doesn’t get the second goal he gets the assist??

[Chris Roy @chrisroy89]

@BTCare I have DM’d this too you

[Chris Roy @chrisroy89]

@bt_uk extremely disappointed in your customer service. I work in a customer focused industry and if I provided the level of service I have received from you I would be out of a job! Nobody taking responsibility for countless errors and mistakes. Still haven’t had a resolution..

[Chris Roy @chrisroy89]

@bt_uk my complaint has still not been resolved, the complaint just gets closed down without it being resolved and then the “case owner” will no longer deal with it.... I am sick of this! it’s been going on since March as you can see thread!! @Ofcom what are my next steps please?

[Chris Roy @chrisroy89]

@bt_uk I have raised a complaint which has not even been considered or discussed and I will be taking this to the very highest level I possibly can.... terrible terrible experience and service from what I expected to be a decent organisation..... @Ofcom #shocking

[Chris Roy @chrisroy89]

Let me guess, you will contact me Monday to Friday between 9 and 5pm when I am at work??

[Chris Roy @chrisroy89]

@BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

[Chris Roy @chrisroy89]

I have ever witnessed........ @Ofcom please look into how these guys treat their customers in regards to service and communication... SHOCKING!

[Chris Roy @chrisroy89]

@BTCare @Ofcom I have DM you my order number and my contact number....

[Chris Roy @chrisroy89]

@BTCare @Ofcom I don’t have enough characters to explain... this has been on going for months... there have been several errors... if you care to call me I can explain but I have explained this to your advisers several times already with no progress...

[Chris Roy @chrisroy89]

@bt_uk have been passed from one person to the next, have made a complaint... requested numerous call backs and still no assistance. I will think twice before ever changing providers again.. @Ofcom