@AmericanAir did not notified me of this at all. I was notified by my son himself, where the employee shared the protocol that should have been followed. AA offers petty cash for children left in cities without notifying parents who pay for communication and support. Unacceptable
@AmericanAir forced me to drive from NYC to RICHMOND to pick him up that night. When I finally heard back from American Airlines I was offered a 175.00 that didn’t even cover the cost of gas to pick him after AA left my son at the gate due to a flight cancellation.
@AmericanAir left my son in Richmond after a flight cancellation — American Air didn’t not reach out to make me aware that my 9yo minor was being left, until 11pm also didn’t offer logging or support as my son has never been/or knew anyone in the city he was in.