Genesis Property Management is utterly USELESS! 🚫 They ignore issues for weeks, skip repairs & ghost tenants. Zero accountability. Avoid these clowns! 😡 #GenesisPropertyManagement#BadPM@talktoNHG
@talktoNHG If you read Chloe’s message above it states:
there should be a confirmed appt within 1 working day- many thanks, Chloe
So what happened? Why haven’t I been contacted?
@talktoNHG
Genesis Property Management has failed to fix our overflowing gutters for weeks. Water cascades down the building, flooding the garden. The loud noise of water hammering the PVC windowsill is unbearable and keeps us awake at night.
Despite multiple reports, nothing has been done. This is basic maintenance they’re ignoring. Avoid this company at all costs.
Reported serious gutter debris issue on June 3rd. It’s blocking drains, causing torrents of water to cascade down the building, flooding my garden, and hammering the PVC windowsills with deafening noise all night. I can’t sleep.
Chloe and David assured me it was escalated and I’d get a fix date within 24 hours. That was almost a WEEK ago — total silence.
Called today and Gordy was utterly useless and indifferent.
This is completely unacceptable and negligent. Fix it immediately or I’ll keep escalating publicly. Disgraceful service.
I’m becoming increasingly frustrated with how long this has been dragging on. We sent you both a video clearly showing the water cascading down the building and a photo of the gutters completely full and blocked with debris — this was reported weeks ago. Despite multiple reports, nothing has been done. This is basic maintenance that should not require this level of chasing.
Please confirm publicly once the appointment is booked (including the expected date and time), and provide a further update once the gutters have actually been cleared and the issue permanently resolved.
Thank you
Hi Dave
thank Chloe for the update and for escalating this.
Just to note — we had heavy thunderstorms yesterday morning and torrential downpours early morning.
Basic maintenance like clearing gutters really shouldn’t take weeks of chasing, especially when the weather is making the problem more severe. I appreciate the escalation, but could you please confirm here publicly once the appointment is booked, including the expected date/time, and then provide a follow-up once the work is completed?
Many thanks
Hi Chloe, thank you for the response.
I’ve now sent my details via private message as requested so you can look into this.
For everyone following: the overflowing gutters at our property have been left unfixed for several weeks despite multiple reports. Water continues to cascade down the building, flooding the garden, and the constant loud hammering noise on the PVC windowsill is still disturbing our sleep at night. This is basic, routine maintenance.
Could you please provide a public update here with a clear timeline for when the gutters will be cleared and the issue permanently resolved? We’d really appreciate it.
Thanks.
Thanks Chloe. I’d prefer we discuss this publicly here on the platform rather than the standard “DM us” reply — so everyone can see how Genesis Property Management handles ongoing maintenance issues like this.
The overflowing gutters have been left unfixed for weeks despite multiple reports. Water is still cascading down the building, flooding the garden, and the constant hammering noise on the PVC windowsill is keeping us awake at night. This is basic maintenance that shouldn’t require chasing.
Can you give a public update and clear timeline for when this will actually be resolved? Thanks.
@lynnieb250178@ShakeLS Take off the rose-tinted glasses, love — they’re clearly glued to your head.
Perhaps try touching grass and get some critical thinking skills.
🤡
@DecoratorsU Fixed my rotten window sill with @RepairCare — no full replacement needed! Their Dry Flex epoxy bonds strong, stays flexible with wood movement, and blocks water for years. Cheaper, greener & faster than new wood. Highly recommend for lasting repairs! 🛠️ #WoodRestoration#DIY
@HuffPostUKPol Yet they’ve poured hundreds of millions into Ukraine.
Priorities completely backwards. Protect Britain first. This Labour lot are a national security risk. 🇬🇧