@ZenithBank There are also some impostors here with phony "X" handles impersonating Zenith Bank and taking advantage of the vulnerability of customers who complain of improper billings or unfair bank charges. @ZenithBank was asking for my Hardware token, E-token on WhatsApp.
@ZenithBank you sent me a private message requesting for my account number and promising to assist. Unfortunately, I have yet to hear back from you or notice any rectification of the billing.
@ZenithBank I was even a bit inaccurately lenient with my calculation, it takes 460 messages to accumulate โฆ2,760 at โฆ6 per SMS. Again, could you have sent that many to a personal account holder in under 1 month?
@ZenithBank How can you impose such an outrageous bill on your customer as SMS charges in less than one month? :Acct:219****457
DT:27/09/2025 06:11:22 AM
SMS CHARGE 22AUG TO 25SEP 2025
DR Amt:2,760.00
Even at โฆ6 per SMS, it would require 459 messages to accumulate such a bill.
@ZenithBank How can you impose such an outrageous bill on your customer as SMS charges in less than one month? :Acct:219****457
DT:27/09/2025 06:11:22 AM
SMS CHARGE 22AUG TO 25SEP 2025
DR Amt:2,760.00
@bukolasaraki Please, accept my deepest condolences on the passing of your beloved mother, grandmother, great-grandmother, and matriarch; Chief Mrs. Florence Morenike Saraki. May Almighty God grant you, and your family, the fortitude to bear this loss.