Churn Buster

Failed payment recovery for companies who give a damn about customer experience.

[Churn Buster @churnbuster]

Dunning emails can be boring.

But if you're big on brand, they can also look like this 🤩

[Recharge @getrecharge]

Churn Buster is now a Premier Technology Partner 🚀

It’s never been more important for subscription brands to level-up subscriber retention. That is why we are partnering closer with Churn Buster to help Recharge merchants solve churn ⚡

Read more: https://t.co/vIFOXLTnZV

[Justin Setzer @GrowthTactics]

5) Churn isn't always intentional—it's often caused by an expired credit card

For subscription companies:

• Retry the card on-file again
• If you need to contact customers, send a mobile-friendly link to collect card info
• Follow up w/ SMS

Tools like @churnbuster can help

[1800DTC @1800DTC]

The new featured tools is stacked 🌄

🏧 Banking by @rhobusiness `
🤝 Referrals by @Friendbuy
🩲 Sizing by @Easysize
🎨 Subscription UX by @upscribe_subs
🗺️ Order tracking by @hiwonderment
🔢 Analytics by @Daasity
💳 Payment recovery by @churnbuster
📱SMS by @useblueprint

[Churn Buster @churnbuster]

@LewAyotte hi Lew - please contact us via chat from your account or on the website. happy to help

[Justin Setzer @GrowthTactics]

THREAD: How to keep users around longer.

Surprise: Acquiring a new user costs 5x more than retaining one.

Here's how to keep the customers you already have:

[Churn Buster @churnbuster]

@emalquier hi Emmanuel! sorry for making ourselves hard to reach - we usually have a live chat option on our website. don’t hesitate to email us at support [at] https://t.co/GyqctUnXCx :) ^kj

[Churn Buster @churnbuster]

@zaava hey Kyle - this is unusual, maybe our live chat wasn’t loading for you? looks like you got in touch already so let us know if we can help more ^kj

[Churn Buster @churnbuster]

While standing in line at a store, have you watched someone's card get declined at checkout? The confusion in that moment is uncomfortable for everyone.

When your subscribers have a billing issue, be good to them.

[Churn Buster @churnbuster]

Sh⭐️t happens. This week's retention bite is all about creating great experiences, even when things go wrong.

Learn how to make the save: https://t.co/COWCaKjx78

[Churn Buster @churnbuster]

ICYMI: @JordanGal from @CartHook talks about upsells and retention on the final episode of PFK season 2! 😭😭😭

It's a fantastic conversation, loaded with actionable tips and tricks.

Tune in: https://t.co/j0Ee0KqSR6

[Churn Buster @churnbuster]

DTC is changing fast and @CartHook has built their brand on the cutting edge.

This week's episode is the PFK season finale and @JordanGal brought the 🔥🔥🔥

Turn it up: https://t.co/j0Ee0KIufG

[Churn Buster @churnbuster]

@felixgrays knows how to align their entire brand around value for the customer 🚀

Here's Ryan on this week's PFK: https://t.co/vK2bzBINxC

[Churn Buster @churnbuster]

Here's how @beardbrand builds customer love:
1) Offer a service post-purchase
2) Make it free
3) Use it to provide quick benefits that expand on the product experience.

Learn more in this week's retention bite: https://t.co/COWCaKjx78

[Churn Buster @churnbuster]

Attribution can be a nightmare 🤕

Knowing how your traffic drives business is vital, though, and @felixgrays has a really in-depth approach.

Dig in on this week's PFK: https://t.co/vK2bzBINxC

[Churn Buster @churnbuster]

This week on PFK with @kdlafrance, Ryan from @felixgrays talks retention, attribution, and building a great online shopping experience.

🎧: https://t.co/vK2bzBINxC

[Churn Buster @churnbuster]

How do you make your loyalty program irresistible? 🤔🔥

Here's Fiona from @LoyaltyLionHQ on this week's PFK: https://t.co/Wnjavhtqmu

[Churn Buster @churnbuster]

Customer loyalty is a lot bigger than LTV.

We're digging into some great tips from @LoyaltyLionHQ on this week's retention bite.

Put on your hard hat 👷‍♀️👷‍♂️ and sign up here: https://t.co/COWCaKjx78

[Churn Buster @churnbuster]

This week on PFK we’re redefining customer loyalty 🚀

It's not just transactional. Fiona from @loyaltylionhq walks @kdlafrance through a ton of approaches to building genuinely meaningful connections.

🎧: https://t.co/Wnjavhtqmu

[Churn Buster @churnbuster]

Free 2-day shipping can improve conversion rates *and* AOV.

How? Check out this week's episode of PFK with @CaseyA from @ShipBob: https://t.co/KYAcNdxuyX

[Churn Buster @churnbuster]

What can you learn about your customers during onboarding & how can you use it to tailor their experience?

Find out in this week's retention bite: https://t.co/COWCaK1VIy