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@LookfantasticCS who owns this company or who runs it? Someone seriously needs to sort out the issues with delivery and customers service. Surely this can’t go unnoticed by someone?! You should be put out of business.
@fionabear@LookfantasticCS Just get a refund and never buy from them again. It’s ALWAYS the same, I mean always! Joke of a company. And don’t believe it when they say customs etc. This was going on long before Brexit
@Jennife12911775@lookfantastic Just get a refund. I’ve been there so many times. It’s a joke. Do not order from this company ever again. Looks at all the same tweets. Unbelievable. I’m fuming and have just been refunded asking going through hoops for the last week.
@LookfantasticCS@Simmondsx Best of luck,absolute disgrace of a company. 3 times I’ve ordered, twice had to be refunded after almost 3 weeks waiting for no delivery, and the one time I did receive what I ordered was 4 weeks late. don’t believe a word saying it’s Brexit/customs, this was going on long before
@LookfantasticCS For the last time please sort out my order, I’ve been DM’ing since last Thursday. This is PAINFUL and joke at this stage. Where is my order and why has it not been delivered 3 weeks later 🙄🤬🙄🤬🙄��
@ninaEbevan@LookfantasticCS You might have better luck, placed by days before that and still nothing and no answers despite DM’ing. I can’t explain how violent I am with this crap service. @Hermesparcels seems to be the issue and they continue to use this courier. Absolute joke 🤬🤬🤬
@LookfantasticCS If someone doesn’t tell me where my parcel is after 3 weeks, I’m going to absolutely lose it. I’ve already DM’ed and you keep asking for more info. I’ve provided my order number and details. Just sort it. Absolute bullshit people have to put up with with this.
@Hermesparcels are you actually joking,no customer service,the sender can’t tell me where my parcel is and can’t seem to track it with you because it’s an international delivery. Absolute joke every time with you. How can I speak to an ACTUAL person or just simply track my parcel
@LookfantasticCS There’s no point as you just send some nice messages and the parcel doesn’t get delivered any sooner, nor is the issue ever sorted for future deliveries. It’s always the same.
@LookfantasticCS seriously why everytime I order it has to take 3 weeks or more. It is Hermes, the delivery company? What is the issue? And no one ever helps. It just arrives when it arrives.
@clairelaughlin7@LookfantasticCS They are the worst. I must be a glutton for punishment but this is the last time. If I ordered from China or America I would receive an order sooner 🤬🤬
@Lauras_Views I’m clearly a glutton for punishment, I’ve ordered 3 times from them and each time waiting about 3 weeks for delivery. And don’t talk to me about customer service, I��m convinced they’re all bots. They’re the worst. It’s a pity because they kinda stock everything.