@getmarshmallow is there any way of getting someone to answer on your ‘live chat’ given I’ve been waiting for a response for the last 7 business hours?!!
@getmarshmallow I have been waiting on your chat function for 5 business hours to switch a vehicle with no response. Please respond asap as I now have 1 hour before collection. 😡
@holidayautos@DollarCars please explain why your agent tried to give me a 4yr olds seat for a 2 yr old and claim it would be fine. We had to hire from @ArnoldClark who were brilliant but obviously far more expensive given the immediacy of the car rental required. I’d like a call
@Ryanair cheers lads. Fantastic customer service as always. You really are a joke. Thankfully I made my flight... only because it was @ryanair though so the 2nd flight was delayed 90 minutes too. Standard. You are an embarrassment of a company but I shouldn’t be surprised. 🙄