CM is my Name

Advocate.Adventurer.Dreamer.Loyal.Nurse.Expressive.Wanderlust

[CM is my Name @cii_em]

@eircare Will do as I cannot seem to understand my bill. They don’t make sense at all!

[CM is my Name @cii_em]

@eircare you have been asking me to pay amounts on my account with you that I do not know where they are from but I cannot even call to query them! Like seriously???

[CM is my Name @cii_em]

Talk about the quality of customer service @eircare has! Been with endless phone calls already and suggested more phone calls! Will I have to just accept that eir stole my money for the service I didn’t use for 3 months? Pay for the mistakes of their agents and their system?

[CM is my Name @cii_em]

Why was I charged for a service that I have already asked to be cancelled in Sept @eircare ? Why am I paying for your agent’s mistakes when they never recorded my request?? Why??? That’s a hard earned money you were taking off my bank acct since, without using your service!

[CM is my Name @cii_em]

@eircare the worst customer service, charged for a service that I don’t use for months as with new provider, agents not documenting phone calls properly and if asked for refund, no refund as there is no documentation and recordings only kept for 2 months. Accountability?

[CM is my Name @cii_em]

@eircare Called in to cancel in Sept my service, have a different provider since. Your agent never documented that and instead was billed continuously each month until I noticed last week. Spoke with so many and since your agent didn’t document that conversation, there is no refund?

[CM is my Name @cii_em]

@eir cancelled my account with you in August, have a new provider since September and noticed that you are still billing me in the last few months and now I’m told you cannot refund my money??? I am not paying for a service I am not using!

[CM is my Name @cii_em]

@eircare Your team told me that they’ll ring me back as your agent was not able to sort it but I waited all day yesterday and there wasn’t a phone call made.

[CM is my Name @cii_em]

We have placed @stjamesdublin in the map for the celebration of the World Psoriasis Day 2024! This is now year 2 of the Dermatology Department joining the awareness campaign! The Dermatology nursing team is in the main concourse today to answer your questions and concerns!

[CM is my Name @cii_em]

Hello everyone! Please join the Dermatology Department in the main concourse for the World Psoriasis Day! Theme this year is Family! See you all @stjamesdublin ! #worldpsoriasisday #psoriaticfamily #psoriasis

[CM is my Name @cii_em]

@eircare Your agent spoke with me and we never got anywhere apart from just accept the increase which was never part of my bundle with you. There was never an agreement that my contract is going to increase after 6 months! The package was for a year!

[CM is my Name @cii_em]

@dublinbusnews bus 74 at bus stop 1406 did not show up and I think the next one is not showing up as well! What is happening?

[CM is my Name @cii_em]

@eir is there a network issue today? I cannot seem to browse or use internet.

[CM is my Name @cii_em]

@dublinbusnews again at stop 312 and the bus 74 did not show up! It was the service due 5 mins ago.

[CM is my Name @cii_em]

@dublinbusnews 2 busses did not turn up so it’s probably after that bus. Also why are your trainings happening at those times when people are rushing to go home?

[CM is my Name @cii_em]

@dublinbusnews 2 of the 74 busses to Dundrum did not turn up! Left us waiting for nothing! This route is not frequent and for it to not turn up especially in the winter is unacceptable!

[CM is my Name @cii_em]

@dublinbusnews Stop 1406 and was there for the early 5pm. When I got there it said 2 mins and the next bus in 15 mins and both did not turn up. The one I got arrived at 5:45pm and two drivers there could not figure out the route so we were lost.

[CM is my Name @cii_em]

@StellaSparksYO @dublinbusnews Also last night when we finally got the 74, the driver could not find its way and we were lost. I hope they can atleast increase this route if they cannot be on time … and when they say they are due, they are truly due and not ghost us.

[CM is my Name @cii_em]

Grateful for the support everyone has shown the #Dermatology dept for the #WorldPsoriasisDay of @stjamesdublin ! It was worth all the effort seeing you all and was able to give you advice not just with #psoriasis but also your skin in general. See you all again in our next one!

[CM is my Name @cii_em]

@etihad So I am in the lounge for the entire 13 hour layover including the time I wasted with those visa officers. Your staff could have accommodated me to the earlier flight given the amount of money I spent for upgrades.