@houseoffraser I made an online purchase of £300. Paid 77.99 by credit note. I kept £150 of goods but refunded for the returns of £150 with yet another credit note that I don’t want. Going round in circles with numerous CS advisors by email. Frustrating no tel no. Please help
Shameful refund practices for online purchases @houseoffraser@HouseofHelpers Pay for a £150 item with £78 credit note and the balance on a card. Order something else that you happen to want to return and they won’t refund you back to your card but yet another credit note. AVOID
@houseoffraser@HouseofHelpers I have,getting nowhere.Same with emails.Unacceptable practice not allowing me to pay by credit note I was left with in lieu of initial cash payment. The terrible service is blowing my mind.Yet if I made the two purchases separately,paid double the postage it wouldn’t be a problem
@HouseofHelpers I made an online purchase of £300. Paid 77.99 by credit note. I kept £150 of goods but refunded for the returns of £150 with yet another credit note that I don’t want. Going round in circles with numerous CS advisors by email. Frustrating no tel no. Please help
Two words from the past for people and habits you might recognise:
monologist (18th century): someone who goes on and on and monopolises a conversation.
nod-crafty (17th century): prone to nodding vigorously when you actually tuned out an hour ago.
@Expedia please help.Hotel booking in Ibiza today.Cannot get through to you.We do not want vouchers that you are https://t.co/REywrrh8So portal doesn’t work.Ebookers provided refund for others in https://t.co/5fQJ8baB0Q should too as you own ebookers. Please respond
@Expedia please help.Hotel booking in Ibiza today.Cannot get through to you.We do not want vouchers that you are https://t.co/REywrrh8So portal doesn’t work.Ebookers provided refund for others in https://t.co/5fQJ8baB0Q should too as you own ebookers. Please respond
@ebookers The hotel has not denied a refund. They don’t have our money. You do @ebookers. Please cancel the booking via extranet and provide a refund. I repeat. We do not want vouchers. We are entitled to a refund
@Expedia@ExpediaUK we have a booking at the palladium hotel Ibiza on 15 May. We do not want vouchers as suggested by you and require a full refund as per consumer law. Unsuccessful in contacting you by email/tel. Please respond