The CIO should set clear limits for automated responses. Some of the low-risk actions can be automated. Decisions around finance, security, customers, or workforce that have significant consequences may require human approval. https://t.co/9EM1OfJQml #TechnologyNews#TechNews
AI agents don’t have that patience. An agent might need to access a customer record, a financial system, and an internal knowledge base within one second – all for a task that didn’t exist last year and might not exist next year. https://t.co/DKr4JjSnoQ #TechnologyNews#AI