@cineworld 2 staff members didnβt want to change the money and then theyβve asked the team leader to come and assist my issue. Steven Payne came, listened to the reason why i need the money changed for and said that he canβt do it and then totally ignored me! Where is the confusion ? Unreal
@cineworld how can your team leader from cineworld LUTON REFUSE to change me two 50p coins into a 1Β£ coin for my wife to use the tampons dispenser in the ladies toilets ? Your team leader Steven Payne didnβt even care to give me an alternative. Best customer service ! ππ»ππ»ππ»
@cineworld I would love to hear back from you, what actions were taken.
I donβt think that just replying a tweet is enough and want to be sure that action was taken so that this doesnβt happen again to anyone!