Sebastiano Costanzo

[Sebastiano Costanzo @cisebi]

@TMobileHelp can you please help me activate my esim card?

[SalesforceOrgPartner @SFDOPartners]

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[Sebastiano Costanzo @cisebi]

@united This is not what customer service had told me 2 months ago. I was advised to go to the airport and fix it there, they let me know that it was possible to solve this. That turned out not to be true, if this is policy, thanks , no more questions. Happy holidays!

[Sebastiano Costanzo @cisebi]

@UnitedAirlines , I have no words to describe the disservice you have given me for the flight I am going to board. I had to pay a complete new fare because of a misspelling of the last name. When I communicated the issue I was told this was not going to be a problem, well it was.

[Sebastiano Costanzo @cisebi]

@united I have had to rebook one passenger on my flight because you cannot change the name on a reservation. I don’t believe this is not possible nowadays. I had warned customer service 2 months ago about this problem, the only solution was to pay another ticket today. Shameful!

[Sebastiano Costanzo @cisebi]

@UnitedAirlines , I have no words to describe the disservice you have given me for the flight I am going to board. I had to pay a complete new fare because of a misspelling of the last name. When I communicated the issue I was told this was not going to be a problem, well it was.

[Jason Lantz @jasontlantz]

#DF18 will be my first DF in 5 years without presenting. Our projects have grown to where I get to watch from the audience a session focused on how #CumulusCI and #MetaCI solve common ISV challenges. Bookmark this session by @cisebi and @collinz https://t.co/OpKaIOVch4

[Sebastiano Costanzo @cisebi]

@British_Airways Ok thanks, I have sent more proof of the delay via the case. I am looking forward to your reply.

[Sebastiano Costanzo @cisebi]

@British_Airways Here is my case reference number: 16608819 . Same flight, same delay. I have shared links to twitter posts in the case comments too.

[Sebastiano Costanzo @cisebi]

@British_Airways Why am I being treated differently than this other customer? Do you need proof that I was on the plane for 4 hours too ? https://t.co/zjZo63Rd4x

[Sebastiano Costanzo @cisebi]

@jamesup @British_Airways I just received the same message, I was denied compensation too.

[Sebastiano Costanzo @cisebi]

@British_Airways We have *corrected* . I cannot say the same about one BA guy at security who would not listen to us and was just shouting at us. Thanks BA!

[Sebastiano Costanzo @cisebi]

@British_Airways I managed to collect my luggage at heathrow terminal 5. Thanks to the good will of 2 members of staff, we have have the biggest disservice.

[Lloydy 🖤🤍🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇺🏁 @1981Lloydy]

It is 19.30 on SUN 28/05/17 - we cannot contact you nor log a lost luggage claim as per the links supplied. Whats going on @British_Airways

[Sophie Birkett @BirkettSoph]

@British_Airways RIDICULOUS! Perhaps make sure your system is ACTUALLY working before you send everyone to claim their missing luggage online

[Sebastiano Costanzo @cisebi]

@British_Airways I am trying to get my luggage delivered, flight ba286 from sfo, any news on how we can our holiday started? Thanks!

[William Yeh @wwilliam89]

Got it! #polymer #SFHTML5 @sfhtml5 @polymer @googledevs

[Sebastiano Costanzo @cisebi]

@TMobileHelp tforce rep looking at it, much better service than embarcadero store in San Francisco: people there unhelpful with attitude!

[Sebastiano Costanzo @cisebi]

@TMobileHelp and my model number is the right one A1475, why can I not use this promotion : https://t.co/JReWeNlowA ? Not valid any longer?