@Unite_Student I spoke to someone on the phone today that had no empathy fot my situation at all, ive found out my refund was not even processed so now ive got to wait another 10 working days. My mental health is so fragile and it’s your fault
@Unite_Student @UnitestudentsC I am absolutely disgraced with unite and its behaviour once again! Paid my rent on the 1st of may, have NEVER set up a direct debit so that YOU could take my money, Today have been informed you STOLE £476 out of my account WITHOUT my permission.
@Unite_Student No you have not got a clue, I am a young woman this is my first experience living on my own I have been robbed, everyone I have reached out to in unite has ignored me, You think just because Im young you can get away with this you have taken what I use to live off I have nothing
@Unite_Student Committed? I still haven’t received my refund and now I have no money to eat... I am a student I can not afford to take legal action yet what you have done is illegal, I deserve more then just my money back.
Vile behaviour, I am now left with no money and have been told it could take up to 10 working days to rectify this issue, lost for words, robbing heartless company.
@UnitestudentsC @Unite_Student Vile response from unite regarding my situation during isolation. Unite feels it’s acceptable to let their residents starve and feel unsafe. #unitestudents#coronavirusuk#uni
Students have been exploited during this crisis.
UK university students wasted £1bn in a year on empty accommodation, and the average student has so far paid £1,621 in rent for unrefunded empty rooms.
It’s time for fee and rent refunds.
@UNITEGroup Its “exceptional circumstances” yet you cant even offer fair treatment you are refusing to give us a 100% fair rebate/refund, you are refusing to acknowledge your tenants and are ignoring us, its vile treatment actually sickening.
@Unite_Student The fact you think this is acceptable really does just says it all... no reason as to why we shouldnt get a full 100% 9 week discount. Other private accommodation providers have managed to do this! So why cant unite do the same after all you are “the Uk’s leading provider”
With national lockdowns continuing, we are today announcing an extension to the rental discount we initially launched on 11 January. Thank you for your continued patience and understanding. Read more here: https://t.co/SK9GkmmZ9q
@Unite_Student REALLY? come on now! JOKE AFTER JOKE... big thanks to unite for offering an extra week and a half rent thats umm generous and definitely not a mockery, what part of reasonable and fair do you not understand? Sick of the ill and vile treatment from you Its boring
@Unite_Student lockdown has officially been extended what will you do to support us? How much more money are you willing to refund is? If at all? I myself am tired and sick of this, I just want fair and equal treatment and for this to be over and done with. Stop ignoring us!