City of High Point

Creating the single most livable, safe and prosperous community in America | For assistance with all City services, contact Customer Service: 336.883.3111

[City of High Point @CityofHighPoint]

https://t.co/WBXfnboYvs

[City of High Point @CityofHighPoint]

Last chance, High Point! We want your feedback. Complete the survey and submit the entry form for a chance to win. https://t.co/WBXfnboYvs

[City of High Point @CityofHighPoint]

High Point residents, we want your feedback! Complete the survey and submit the entry form for a chance to win a $100 Amazon e-gift card.
https://t.co/QiCB0WqjDM

[City of High Point @CityofHighPoint]

We are currently experiencing technical difficulties affecting our Customer Service Call Center. While we work to restore full service, a temporary communication option is available.

📧 Email: [email protected]
Our staff is actively monitoring this inbox.

[City of High Point @CityofHighPoint]

Reminder: The new Customer Service Portal launches tomorrow.
No public portal access will be available today, March 3. Customers can continue to make payments using the one-time payment system.

[City of High Point @CityofHighPoint]

✨ A better way to manage your utility account is coming!

On March 4, the City of High Point launches a new customer service portal with 24/7 access, real-time usage tracking, smart meter data, online bill downloads and service requests.

[City of High Point @CityofHighPoint]

City of High Point facilities will reopen tomorrow, Feb. 3, 2026, at 10 a.m. Residents may once again access City offices, facilities, and services after this time. Residents are asked to continue to drive with caution.
Read more... https://t.co/Z9JM1bRHsL

[City of High Point @CityofHighPoint]

Winter Weather Update!
CITY OF HIGH POINT INCLEMENT WEATHER - RELATED CLOSINGS AND SCHEDULE CHANGES -
https://t.co/NKXivYZ9hJ

[City of High Point @CityofHighPoint]

High Point Transit team members have assessed road conditions this morning (Saturday, Jan 31), and they are too dangerous for us to conduct services today.  Both fixed route and ACCESS are closed today. Your safety and that of our team are paramount and we share your frustration.

[City of High Point @CityofHighPoint]

The City of High Point's is asking residents to place their trash carts at the curb tonight, regardless of their normal collection day, so crews can begin collections tomorrow.

[City of High Point @CityofHighPoint]

City of High Point facilities will reopen tomorrow,  January 27, 2026, at noon.

For the latest inclement weather updates:
Visit our website: https://t.co/1fMD1sRzSZ

Sign up for alerts via Notify Me (text/email): https://t.co/Di2PsUaBng

Facebook: https://t.co/XRwJRg654a

[City of High Point @CityofHighPoint]

For the latest inclement weather updates:
Visit our website: https://t.co/1fMD1sRzSZ
Sign up for alerts via Notify Me (text/email): https://t.co/Di2PsUaBng
Follow us on Facebook: https://t.co/XRwJRg654a

[City of High Point @CityofHighPoint]

Latest inclement weather updates are now available. Please visit our website and click on Winter Weather Updates at top of page: https://t.co/ln4DdUktpg or follow us on Facebook: City of High Point Government

[City of High Point @CityofHighPoint]

For the latest inclement weather updates:
Visit our website: https://t.co/1fMD1sRzSZ
Sign up for alerts via Notify Me (text/email): https://t.co/Di2PsUaBng
Follow us on Facebook: https://t.co/XRwJRg654a

[City of High Point @CityofHighPoint]

Weather updates available: Visit https://t.co/ln4DdUktpg and sign up for Winter Weather Alerts at https://t.co/JoAFUbEIeZ.
Follow us on social media:
Facebook: City of High Point Government
X (formerly Twitter): @cityofhighpoint
Instagram: @cityofhighpoint

[City of High Point @CityofHighPoint]

Join us for the sixth annual Summer Jubilee back-to-school celebration and backpack giveaway this Saturday, July 26, from 9 a.m. to noon at Truist Point Stadium on a first-come, first-served basis until supplies are gone.

[City of High Point @CityofHighPoint]

Join us for another Development Ordinance Update Open House on Thursday. Speak with City staff, review proposed updates and share your thoughts on how we grow and develop as a community.
Can’t make it in person? Share your input online by July 31 at https://t.co/0beyrSi4v3

[City of High Point @CityofHighPoint]

We are making public transit more affordable, accessible and inclusive for those who rely on it the most! As of July 1, riders who qualify for reduced fares pay even less!

[City of High Point @CityofHighPoint]

In the meantime, you can:
Pay your bill online at https://t.co/ym9vyNoqUN
Send inquiries to: [email protected]

[City of High Point @CityofHighPoint]

We’re currently unable to receive customer service calls due to a widespread outage with our call center provider, Segra. They are actively working to resolve the issue. We appreciate your patience and will update you as soon as service is restored.