I wanted to provide an update on the incident affecting some players trying to launch games and access other game library features last week.
What was the root cause?
As I previously wrote, an underlying service required for XBOX Home Console sharing and Game Pass purchased content, as well as some PC scenarios, experienced an outage whereby an update to the system put some services in an unresponsive state. This was compounded by a bug in the XBOX client software stack, which caused other license checks to also fail when that first service went down. These two issues created some cascading failure scenarios that affected some players' ability to launch games and causing cascading issues with library enumeration.
What have we done about it?
We are transitioning ownership of the underlying licensing service to the XBOX team while our engineers are actively hardening the services and infrastructure for future updates. The client bug has been fixed in an upcoming release, which starts rolling out today, August 10, and becomes mandatory August 17.
What comes next?
Our engineering and operations teams are looking broadly across our stack to improve reliability of our products and services. We will have more updates to share in the weeks and months ahead as we roll out some great new features for players, paired with quality-of-life systems updates. Thanks for playing!
Ghost Recon Wildlands: Last Rites is a major free update out now for XBOX Series X|S. Learn about how it was developed with the player community. https://t.co/77IFlyN1Xi
@PatrickMaka Nexus achievement, with the icon being the nexus in a black and emerald green surrounded by black fire like the 10,000,000 gamer score icon.
@Openminded187A@RinoTheBouncer Doubling down on stupid... The digital licence doesn't die, it transfers to the new owner of the physical disc🤡
Baulders Gate 3 physical, giving someone a digital licence which includes Xbox play anywhere seems like better freedom.🙃
@charlieINTEL@verge How do people see this as bad... The lack of intelligence in the general populace is incredible.
XBOX: disc to digital, get a digital licence in addition to your physical licence/copy.
Stupid people: no, I want to keep my physical licence/copy.
XBOX:🙃
@Openminded187A@charlieINTEL@verge How can they turn it in to something it already was🤡
Before disc to digital: Physical disc "sell the disc and your licence vanishes"
@eurogamer Fixed it:
Eurogamer is still going ahead with publishing, for some reason, even after they doubled down on how trash their reporting is. AI would do a better job.
Players have been asking for voice chat in captures for a long time. Starting today, it’s here. You’ll also see more on achievements and wishlists in this latest update.
New console features are rolling out to XBOX insiders!
💬Voice chat in game captures
🏆 New ways to view achievements
☁️ More control over cloud saves
🎮 More games on wishlist
Read more about these upcoming features: https://t.co/eBIUKNYxko