@WellsFargo The mobile app says my accounts are restricted. The 800 number it told me to call has me on hold for over an hour. Talking to local branch people are no help. I have no idea if I’m going to be up a creek without a paddle on my trip this weekend and no one will help me
@AskBarclaysUS your system is garbage. I have a time sensitive issue I need to speak with someone who can help and the best you can offer is a manager callback coming from a spam number and now I can’t speak with anyone this is absolutely absurd
@AskBarclaysUS Can’t send you a message because I’m not verified, why is @AskBarclaysUS is making this so difficult to just talk to someone who can actually help
@Barclays your system is garbage. I have a time sensitive issue I need to speak with someone who can help and the best you can offer is a manager callback coming from a spam number and now I can’t speak with anyone this is absolutely absurd
@SouthwestAir I missed it, and it’s great that you can say sorry on twitter, but when I asked for help yesterday, when it mattered, no one from @SouthwestAir could be bothered to care. Even asking your staff for what my options were was super unhelpful and frustrating
@SouthwestAir you suck, no warning or notification about delaying my flight. Will miss Christmas with my 3 year old and you’ve done nothing to help or even be nice about it. Your phone support couldn’t even be bothered to be forthcoming with helpful ideas. #MerryChristmas2023
@AskTSA And how do you propose to compensate me for ruining my Christmas? No dollar amount is going to bring back that Christmas morning moment. Train your staff to take care, not destroy memories
@swimply your support is not helpful, you have a chat bot that just submits tickets. I need assistance from a real human, my app is not loading and your chat bot can’t help me
@SouthwestAir two hours on the phone, staff will not assist me with the disruption @SouthwestAir has put us through. I DM’d earlier this morning with no assistance. This feels like a big middle finger to your customers