Online Escalation Manager

Customer Service

[Online Escalation Manager @claimManager2]

@mikeyjg75 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
●Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@mikeyjg75 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

Hello there,
We are sorry to hear of issues that you have experienced, If there is anything you would like us to look into for you, please DM your booking number along with your email address, phone number and full name.
Kind regards,

[Online Escalation Manager @claimManager2]

@Heyitslaura2 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
●Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@Heyitslaura2 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

Hello there,
We are sorry to hear of issues that you have experienced, If there is anything you would like us to look into for you, please DM your booking number along with your email address, phone number and full name.
Kind regards,

[Laura @Heyitslaura2]

@OntheBeachUK Extremely disappointed with the lack of communication and customer service. My holiday is in 5 days and still no resolution to the cancelled flights. I’ll never book with On the Beach again and will be advising family and friends not to either.

[Online Escalation Manager @claimManager2]

@JoeGray01936163 Hello there,
We are sorry to hear of issues that you have experienced, If there is anything you would like us to look into for you, please DM your booking number along with your email address, phone number and full name.
Kind regards,

[Online Escalation Manager @claimManager2]

Hello there,
We are sorry to hear of issues that you have experienced, If there is anything you would like us to look into for you, please DM your booking number along with your email address, phone number and full name.
Kind regards,

[Joe Gray @JoeGray01936163]

@OntheBeachUK any chance your live chat will pass me to a human? Just keeps sending me round in circles ive changed flights with my airline need to update you!!!

[Online Escalation Manager @claimManager2]

@JoeGray01936163 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

@kellysm45174138 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
●Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@kellysm45174138 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

We would like to closely look at the concern raised. Kindly follow back and share with us via dm your email address and mobile number we reach out and assist.

[kellysmith @kellysm45174138]

@OntheBeachUK please please can someone contact me you contacted to say my flight has been cancelled and I have rebooked them with the airline but I cannot get paperwork of you

[Online Escalation Manager @claimManager2]

@Binks4455 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
���Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@Binks4455 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

We would like to closely look at the concern raised. Kindly follow back and share with us via dm your email address and mobile number we reach out and assist.

[J BINKS @Binks4455]

@OntheBeachUK i have completed a form 4 times for flight changes over a month. Cannot get an acknowledgement. Still receiving generic emails

[Online Escalation Manager @claimManager2]

@elliehawes24 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
●Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@elliehawes24 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.

[Online Escalation Manager @claimManager2]

We would like to closely look at the concern raised. Kindly follow back and share with us via dm your email address and mobile number we reach out and assist.

[Ellie Hawes @elliehawes24]

@OntheBeachUK I need help with my holiday, we’ve been put on the wrong flights despite paying extra to change them. I’m struggling to get in contact with customer support (not AI), please can you help?

[Online Escalation Manager @claimManager2]

@Kevwillow89 Hello there! 👋

Thank you for contacting us regarding your issue, we would like to look into this further for you. Kindly provide your reachable:

●Full name:
●Reachable WhatsApp number:
●Email address:

Thank You. ^
Customer Support

[Online Escalation Manager @claimManager2]

@Kevwillow89 Hello, we've sent you a private message. Kindly check it at your earliest convenience. Kind regards.