Claim Response Team

Official easyJet Customer Service, Thank Twitter for writing to Us.

[Axel.D @TW_NED21]

@easyJet merci à cause de vous je vais rater la bêta de #MW4 bande de compagnie de branleurs h24 en grève

[Claim Response Team @ClaimResponsTm]

Hi,Can you send us a DM with some more information regarding the issue you're encountering? Thanks

[Axel.D @TW_NED21]

@easyJet merci à cause de vous je vais rater la bêta de #MW4 bande de compagnie de branleurs h24 en grève

[Claim Response Team @ClaimResponsTm]

@TW_NED21 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[David Evans @DavidEvans1805]

@easyJet Still waiting for my bags 3 days later. Gatwick to Saville flight Saturday 15th August.

[Claim Response Team @ClaimResponsTm]

Hi,Can you send us a DM with some more information regarding the issue you're encountering? Thanks

[David Evans @DavidEvans1805]

@easyJet Still waiting for my bags 3 days later. Gatwick to Saville flight Saturday 15th August.

[Claim Response Team @ClaimResponsTm]

@DavidEvans1805 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Gerdineke @gerdinekesilfh]

Wauw - out flight @easyJet was cancelled. No information provided, no alternative flight offered, and we have to figure it all out ourselves. Excellent service!

[Claim Response Team @ClaimResponsTm]

@gerdinekesilfh Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Claim Response Team @ClaimResponsTm]

@shannon_rose99 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Ralph del Valle @rdelvalle]

@ricardo_mena @easyJet Entonces no tiene sentido alguno lo que dicen.

[Claim Response Team @ClaimResponsTm]

@rdelvalle Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Hannah @hannahdenise91]

@easyJet due to fly Gatwick to Catania tomorrow morning, what happens if our flight is cancelled like they have been the last 3 days? Will we be reimbursed for our missed holiday?

[Claim Response Team @ClaimResponsTm]

@hannahdenise91 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[David Parody 🇬🇮 @dparody]

@easyJet LGW to GIB flight last night was diverted to Malaga due to fog. Not the first time this happens. You should be able to roll out contingency plans in minutes and not have passengers sat in the plane at Malaga for two hours. 2020 ETA ended up being 0045 actual.

[Claim Response Team @ClaimResponsTm]

@dparody Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Émilie Changivy @EmilieChangivy]

@balderdashh @easyJet Hello, je suis dans la même situation... Aucun vol retour non plus, as-tu fini par trouver une solution ?

[Claim Response Team @ClaimResponsTm]

@EmilieChangivy Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[kneels saddler @kneels_saddler]

@easyJet flight EJU7839 AMSTERDAM TO STANSTED 23RD JULY CANCELLED, 6TH AUGUST CANCELLED, 14TH AUGUST CANCELLED. Can easyjet organise a party in a brewery?

[Claim Response Team @ClaimResponsTm]

@kneels_saddler @kneels_saddler Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[À l'affût 👀 @TuCaptesLaVibe]

@thechaindev @easyJet 1h35min d’attente et pas de réponse, j’ai fini pas raccrocher et payer un autre billet + train pour rentrer.
Un conseil si vous êtes pareil, L’EU a des lois sur les annulations de dernières minutes : https://t.co/uKjSE3vevp

Faites les payer un maximum !