@golfingdays Hi @golfingdays. Thank you for reaching out. I am so sorry for the lack of updates and understand how frustrating this must be. Can you please follow and DM us, so we can respond to you. Regards, Izak.
@richloader Hi Richard. Thank you for reaching out. I am really sorry for the lack of communication regarding your flight from Marrakech to London Luton.
Can you please follow and DM us, so we can respond to you. Regards, Izak
@dontthinkso2020 Hi Michelle. Thank you for your message. I am sorry to hear there's been a lack of information regarding your flight. Cab you please follow and DM us so we can respond to you.
Regards, Izak
@pablomartin007 Hello there. I am sorry that feel that you were charged twice for baggage. You can log a refund request via our website on the following link under general Complaints👉https://t.co/eKQ4iCSQfk
Thanks, Jay
@frank_broadcast Hi there Frank. I am sorry to hear that your friend's flight is delayed. Please have then contact us so we can offer them a solution. Thanks, Jay
Hi @Rereform2026. Thank you for your message. I am sorry to hear about the delays at Catania and understand your concern about making your flight. Please speak with a member of our airport team as soon as possible, as they will be best placed to provide an update on the queue and assist if needed. I hope you are through shortly and on your way soon.
Regards, Izak
@ClaireFarley71 Hi Claire, thank you for reaching out. I'm sorry to hear that your flight has been cancelled, please kindly follow us and send us a DM.
Thanks, Sive