Rebecca Hamrani

[Rebecca Hamrani @HamraniRebecca]

@easyJet check in process for easyjet holiday where pax is 15 on outbound but 16 on return and dob being rejected. Online chat agents giving conflicting advice. Need return kept as adult as have xtra legroom seats on that section. How can this be resolved?

[Rebecca Hamrani @HamraniRebecca]

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[Rebecca Hamrani @HamraniRebecca]

The answer to the question is that yes you have to go through passport control then go to next terminal to join a never ending queue for security to probably miss your connection. Not Eurowings fault but please be carefully if you are considering a connection at CGN

[Rebecca Hamrani @HamraniRebecca]

@eurowings flight from EDI to MIR with a connection at CGN. Flight arrives at terminal 2 and connection leaves from terminal 1. Need to know if you can transit airside or if I need to go through passport control then join a queue to back through passport control at terminal 1.

[Rebecca Hamrani @HamraniRebecca]

@eurowings So are you saying that Cologne now has facilities for passengers to make connections like at LHR for example you don't need to leave then re-enter you just follow the signs for connections to find your new gate.

[Rebecca Hamrani @HamraniRebecca]

@YourSSE
78 year old waiting 9 weeks for faulty electric meter to be replaced. Have called and tweeted before but nobody appears to be able to help or know what they are doing.