Claire Smith

Loves bakewell pudding, not tart, don't get them confused!

[Claire Smith @claire39smith]

@trentbartonland hi, is there any update on the Allestree bus and its route? Is there a possibility it'll be running near the new Kedleston Grange estate anytime soon?

[Claire Smith @claire39smith]

@trentbartonland morning, can you advise when the Allestree will be resuming back down Askerfield Avenue? Thanks

[Claire Smith @claire39smith]

@trentbartonland hi can you clarify what the Allestree route is whilst the gas works are being done on Askerfield Avenue?

[Claire Smith @claire39smith]

@trentbartonland can someone please tell me why the Hugo app tells me a nines bus is coming and then they don't materialise, this has happened a few times now. Very frustrating

[Claire Smith @claire39smith]

@trentbartonland @Shadey74712954 Cheers that's great thanks

[Claire Smith @claire39smith]

@trentbartonland hi, I believe there's some changes that are coming to the Allestree service at the end of the month. There's nothing on your website though, please can you advise of a new timetable. Thanks

[Claire Smith @claire39smith]

@trentbartonland Thank you. I've looked and it's not clear if it's picking up the new estate and travelling up and down Askerfield Avenue. Thanks for your help though

[Claire Smith @claire39smith]

@trentbartonland Hi again, just managed to open the timetables, can this not be put out in a more detailed post? There's one that refers to works from July to December but there's no mention of the diversion of the route. Is this a permanent thing to accommodate the new housing estate?

[Claire Smith @claire39smith]

@trentbartonland Hi, thank you, but the information I'm after is that the bus will start running down Askerfield Avenue and onto kedleston road, but then looping back up Allestree Lane. Is this the case?

[Claire Smith @claire39smith]

@trentbartonland thanks Mr Driver of the 9.1 who decided to ignore me and another passenger at Denby Hall Rd stop at 4.17. I know he saw me is I was hobbling across the road to get to the stop with my arm out. It's a dangerous stop which needs sorting out.

[Claire Smith @claire39smith]

@trentbartonland Morning, has there been a change to the Allestree bus recently? Seems to be a few missing these days

[Claire Smith @claire39smith]

@trentbartonland Please do. As I see it now though, where I've had prior notice I've made and paid for alternative arrangements, but if my allotted bus is cancelled I'm assuming I can bill Trent Barton every time now?

[Claire Smith @claire39smith]

@trentbartonland So then it's no different to the Trent Barton journey planner, which still leaves everyone who uses more than one bus very short on information. I don't understand why trentbaron just wants exacerbate an already tenuous situation 🤷

[Claire Smith @claire39smith]

@trentbartonland Does the Hugo app show more than an hour ahead? If so I'll download it.

[Claire Smith @claire39smith]

@trentbartonland Imagine doing a 12 hour shift and finding out your bus is cancelled with no alternative way home, to then try and arrange a taxi, which then is another half hour to reach you and a costly exercise at 20 pounds a pop. More information is better. Please keep posting updates too

[Claire Smith @claire39smith]

@trentbartonland I think it would be beneficial if you still posted the cancellations. That way people have more information. I've had to spend hundreds more on work transport due to the uncertainty of your buses and to then be plunged into further stress of even shorter notice is hard

[Claire Smith @claire39smith]

@trentbartonland Will it show the cancellations later in the day? As the journey planner only seems to show up to an hours service.

[Claire Smith @claire39smith]

@EastMidRailway @JudeKelf bus it is then

[Claire Smith @claire39smith]

@trentbartonland Cheers, thanks for updating me. Appreciate it, not so keen on the implication from Kylie it was my fault for not checking Facebook. Anyway I'm off to sleep, another 12 hour night shift awaits