Claire Comery

[Claire Comery @claire_comery]

@British_Airways Thank you monica but I have sorted this now

[Claire Comery @claire_comery]

@British_Airways Hi. I’ve just had a flight time changed from Dubai to London for 15th November so I now cannot make my onward connection to Manchester? Can I assume you will also make the change to the ongoing connection? Can someone please contact me ASAP??

[Claire Comery @claire_comery]

@skytv I am trying to contact someone to cancel my sky cinema subscription but cannot reach anyone on the phone. Please can you let me know how to proceed ASAP?

[Claire Comery @claire_comery]

@sainsburys Thank you

[Claire Comery @claire_comery]

@sainsburys Hi. Please can someone tell me why my order booked yesterday for delivery today has been cancelled?

[Claire Comery @claire_comery]

@sainsburys It looks like I’ve had an email regarding my order today so should be ok

[Claire Comery @claire_comery]

@sainsburys Ok I’ve done so

[Claire Comery @claire_comery]

@LNRailway Hello I emailed yesterday about this and not heard back

[Claire Comery @claire_comery]

@LNRailway really disappointed with your customer service. I informed your team on the phone that I couldn’t travel to London last week as my son had a broken arm. It was at least 3 days before travel. I subsequently booked a new ticket

[Claire Comery @claire_comery]

@LNRailway This is highly unfair. Please could someone look into this ASAP. I have the email trail!

[Claire Comery @claire_comery]

@LNRailway by the time I heard back from your team and booked a new ticket it was after the travel date for my original trip. Despite one of your colleagues saying provided I contact you before the date of travel I would be eligible for a refund apparently now I am not!

[Claire Comery @claire_comery]

@LNRailway Thank you very much 💙

[Claire Comery @claire_comery]

@LNRailway hello. I’ve tried to email you as I have booked tickets to London for this Thursday but I cannot travel now as my little boy has broken his arm. I tried calling but no reply. Please can you let me know what I can do to exchange my tickets for a different date ASAP

[Claire Comery @claire_comery]

@LNRailway Perfect thanks a lot for your help

[Claire Comery @claire_comery]

@LNRailway It looks like they will send a response in 3 days but I am due to travel this Thursday? Will this be a problem??

[Claire Comery @claire_comery]

@LNRailway Hello. Yes I did email but the email was returned to me and not delivered

[Claire Comery @claire_comery]

@LNRailway Directly through London north western but didn’t register an account so can’t exchange online can you help?

[Claire Comery @claire_comery]

#GlobalExhibitionsDay

[Claire Comery @claire_comery]

@EastMidRailway Ok perfect I will give it a go thanks so much

[Claire Comery @claire_comery]

@EastMidRailway hello I have a series of tickets booked going forward can you advise how to change tickets for later date?

[Claire Comery @claire_comery]

@EastMidRailway Yes I do