@CheshireEast Just to make you aware that Bradfield Road/Remer Street/Sydney Road and beyond have not been gritted. Backlog of traffic attempting to cross the bridges.
@AXS_UK@radiohead Please could you explain how this can happen, after going through multiple verification checks (and clearly successful) to even select the seats. Surely it would have been picked up prior to this point, if in fact I was not ‘a real fan’?
@wendycroney@AXS_UK@radiohead It’s absolutely crackers. Their system clearly doesn’t work. How, in 2025, can their technology not tell the difference between ‘bots’ and an individual, who has jumped through all the hoops they’ve asked us to and still get blocked.
@AXS_UK I have done everything correctly to try and purchase @radiohead tickets. I got through to check out, after multiple tries, and yet still I get asked ‘ARE YOU A REAL FAN’ and I get kicked out. Now it won’t even let me proceed, even by starting from scratch via the email.
@AXS_UK@radiohead I concur. This does not work. I have done everything as per your instructions in the first instance as I wasn’t talking any chances. Surely there’s a better way?
@LookfantasticCS Hi there, is there a head office email you could provide please as I’ve still not received my order from 3/11/23 (next day delivery). Customer Service aren’t responding to my recent messages. Kind Regards.
@TheCoopLive Hello, I sent a message via Facebook two days ago regarding a existing order. Would you mind taking a look at it please, or could you provide an email address please as I’ve had difficulty locating one? Many thanks.
@TicketmasterCS Hello, I’m trying to contact customer service regarding an enquiry about a recent booking but unable to find an active email address. Please can you advise? Thank you.
@TicketmasterCS I need to query the seating plan please for myself and young daughter. It appears we may be separated by an aisle and obviously I don’t want her to be sat apart from me.
@lookfantastic Hello there, I placed an order on Friday for next day delivery which I’m still waiting for. I have sent two emails but no response. Please could you advise? Kind Regards.