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@pinoyseacruiser Hi Mark, I had a feeling it might’ve been the case. With regards to the upgrade, we can’t make any changes inside 72hrs prior to departure, however if you ask at guest services on arrival, they can upgrade you if we have cabins available and the cost will go onto your cabin bill.
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@csrtraining@MSC_Cruises_UK Hi Charlotte, please contact guest services and try to resolve whilst on board, and give them the feedback on the members of staff that you have spoken with. If you need further support, please let us know.
@pinoyseacruiser@garya_66@MSC_Cruises_UK@MSCCruises_PR Hi Mark, we are still waiting on information from the Saudi govt regarding Dammam. We’ll contact you directly once we know but I would recommend you do not book your Visa for the time being until we know if this is going ahead. Keep checking the page too for further updates.
@pinoyseacruiser@garya_66@MSC_Cruises_UK@MSCCruises_PR Hi Mark, Paula is customer services (post travel). As this is operational, can you please email [email protected] who specifically deal with any changes including operational or programme changes. Let me know when you drop it in the inbox, thanks