@enterprise lot. I feel like no matter what I do I will be charged for a broken car I have not driven - it doesn’t seem like anyone at this company cares or is willing to help - so unhappy and frustrated and helpless
@enterprise the LA manager to contact me, and none of whom actually could sort this issue directly. Additionally I went in person to Santa Monica office, who could not help me either. No one from enterprise is sorting this issue and the car is still sitting broken in a parking
@enterprise replaced as it would have put me in great danger, they called in the tow service whom to date has not yet picked up the vehicle this has been over a week now. I spent hours and several days on the phone w various escalation team members, none of whom were able to get