Clare Bennett

Management & Technology Consultant #transformationconsultant #changemanagement #technology #nfp #membership

[Clare Bennett @clareabennett]

@RBKingston what date can you apply for the small business grant for those businesses affected by CV19?

[Clare Bennett @clareabennett]

As we enter new frontiers with the latest technology trends and enjoy the many positive impacts and benefits it can have on the way we work, play and live, we must always be mindful and prepare for possible negative impacts and potential misuse of tech.

https://t.co/RgMHawUG0z

[Clare Bennett @clareabennett]

Using AI without an ethical framework isn’t like making a single mistake. If training data is biased, mistakes will be compounded as the algorithms continue to ‘learn’ from flawed data, and the potential for repeatable offences is greater.

https://t.co/gu1WRh1qLW

#ai

[Clare Bennett @clareabennett]

Three ways to better understand disappointments at work via @stratandbiz https://t.co/SCTS0UcqjP

[Clare Bennett @clareabennett]

65% of front-runner financial services firms have major to extreme concerns regarding the potential risks associated with AI.
#ai #artificialintelligence

[Equantiis @Equantiis]

The CRM Market Must Change for the Membership Sector.

In an overcrowded market, change is on the horizon. Purple's Alistair Sergeant reveals his observations and predictions in our latest blog.

https://t.co/i1cTZSC2gx

#CRM #Membership #3rdSector #Transformation #CX

[Clare Bennett @clareabennett]

@ThreeUK How is it that after a contract expires and you go onto a SIM only deal you are still charged the same amount as a mobile deal for over a year totalling about £500 overcharged with no communication! 🙄

[Clare Bennett @clareabennett]

Creating the right Board, governance covered by Louise Thomson, ICSA #memcom19 #associationsweek #Governance @ICSA_News

[Clare Bennett @clareabennett]

The 2020s - are you ready? David Blackburn, CPO, FSCS talking about changing the way we work and increased success from 1% to 30% and employee engagement has increased. Customer satisfaction has also increased significantly. #memcom19 #associationsweek

[Clare Bennett @clareabennett]

In digital transformation start with what your users want and demonstrate value. Internally, it’s really important that digital transformation is owned by the business, not the IT department. Interesting talk by our client, @RIBA @drinkwaterpaul #memcom19 #associationsweek

[Clare Bennett @clareabennett]

“Big Picture Strategy”, why should members stay? Sir Brian Burridge, CEO, @AeroSociety #memcom19 #associationsweek #membership #CustomerExperience

[Clare Bennett @clareabennett]

A Key Insight into customer experience. Establish a set of principles in your organisation. Have a unified objective or target to ensure you’re working towards the same customer conversation objective. #memcom19 #associationsweek #CustomerExperience

[Clare Bennett @clareabennett]

Customer experience has a lot to do with emotional engagement and how you make people feel. Interestingtalk by Jo Boswell on customer loyalty #memcom19 #associationsweek #businessintelligence #CustomerExperience

[Clare Bennett @clareabennett]

“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” Mother Teresa #digitalleadersummit @ One America Square https://t.co/GsKKEeVCcz

[Clare Bennett @clareabennett]

Purple’s Clare Bennett discussing the challenges in becoming a data driven organisation. #digitalleadersummit @ One America Square https://t.co/MdmghrmQu2

[Clare Bennett @clareabennett]

Nina Jones, Fidelity International on Creating an Innovation Culture at Digital Leader Summit

#digital #digitalleader #digitalleadersummit #purpleic #leadership #digitaltransformation

[Clare Bennett @clareabennett]

Panel discussion at the Digital Leader Summit

#digitalleader #leadership #digitaltransformation #digitalleadersummit #purpleic

[Clare Bennett @clareabennett]

Kelly Teasdale talking The Truth and Transformation of Business Growth at the Digital Leader Summit.

#digitalleader #digitalleadersummit #purpleic

[Clare Bennett @clareabennett]

Enjoying Digital Leader Summit today with great speakers.

[Clare Bennett @clareabennett]

@ecjc @dbaHQ @Comms_Events @TweetsBySpring @AnglianWater Congratulations