clayeman

no longer fab, just sad.

[clayeman @clayeman]

Crazy that @VirginAustralia still doesn’t have consistent wifi across its fleet.

But more importantly, the delays need attention. Nearly half of my flights (45%) have been delayed — that’s a much bigger issue than onboard connectivity.

[clayeman @clayeman]

@SingaporeAir The challenge here is ground staff are only available 4 hours prior to the flight departing.

So landing on a connecting flight means SQ support (including that from live chat) was extremely limited.

[clayeman @clayeman]

@AlaskaAir The counter at JFK is not manned all day so the option given by SQ (live chat) was to line up in the baggage queue (90 minutes before opening.

SEA told me to do it at jfk. JFK is a ghost town for SQ staff…

Makes it a very crappy connection - would def not repeat.

[clayeman @clayeman]

@a_dzyj @Ticketek_AU Even better when you selected an available reserve, then got this.
Only go deal with dreadful page resolving times.

Then kicked back into lounge as “you” took more than 4 minutes to purchase.

Imagine having to type in payment details 🤣

[clayeman @clayeman]

@SharmineIshak What are we playing atm? 🎮