@TalkTalk why are you withholding £50 and rejecting to return it to my mum, even though you can’t fulfil her order. She made an original order on 23/02 and you can’t process it so should refund the money immediately, she’s spent hours on the phone
@NatWest_Help Hello,
Yep I've also added to my complaint, firstly on the fact the individual who said it wouldn't go through was incorrect and also that I asked for a subject access request for the conversation history and they said this will also take 30 days! Ridiculous and awful service
I told @NatWest_Help I'd been #scammed and scheduled a payment of £1,300 which needed to be stopped (3 days before), they reassured me it hadn't. But they were wrong, it came out of my account. They're saying it'll take 45 working days to update me, even though it's their fault!