cleveg

Content Architecture. Business Platforms. Technology Transformation.

[cleveg @cleveg]

@British_Airways your report-missing-baggage page is not working. Your phones remain engaged and your customer service team inaccessible.

How do we report missing checked bags?

[cleveg @cleveg]

@carriehd @sanity_io I’m not surprised. The article raises good points @carriehd. I am not against Drupal but simple it is not. Simple things succeed.

[cleveg @cleveg]

How many times have you heard someone say, “it’s not just about the tech”?

Sometimes, it uncovers a versus rather than plus mindset towards technology innovation. It doesn’t have to be this way.

https://t.co/cI2hOtehXQ

[cleveg @cleveg]

For (frequent) flyers, know that @Delta cannot guarantee all your eCredits will appear in your digital wallet. Good news, they see everything. Bad news, you don’t!

I just found one that slipped through their IT gap. If in doubt, call them.

Be careful out there :)

[cleveg @cleveg]

@jmarrapodi Jean - so glad you found it and happy structure first modelling 😊

[cleveg @cleveg]

Okay 2021, are you a serial procrastinator like me?

Someone showed me how to get past it.

Simple. Repeatable. Game. Changing.

https://t.co/zl2PTSAVmR

#gtd

[cleveg @cleveg]

@carriehd @eaton I hear you @carriehd - we will always struggle because naturally folks are comfortable working with real content, but as designers building structures (i.e models) for future content, we live in the abstract. You/we have to keep sharing and simplifying through concrete examples

[cleveg @cleveg]

@chiefmartec @FedEx hey scott, sorry to hear that…

…cutting the human out of the loop is death by a thousand cuts for any brand

[cleveg @cleveg]

Anyone else suffering from a bout of COVID induced meeting fatigue? Yes, then this may help!

https://t.co/jMahbYGHxE

[cleveg @cleveg]

@megwalsh05 @scottkubie Thanks Meghan - how you doing?

[cleveg @cleveg]

Dang, those folks over at @LBBOnline ask damned good questions !

They captured my 40 year relationship with technology in a single page:

https://t.co/MDE6qCXO2n

[cleveg @cleveg]

I'm moving from London to America this month. Seattle to be specific. Massive change.

Luckily, I was better prepared by putting hard boundaries in place to separate work and home life.

You should at least think about it doing it too.

https://t.co/PF9CGdWSOH

[cleveg @cleveg]

@tracyulin @Delta Thanks Trace. And thank you @Delta, who came through with stars.

[cleveg @cleveg]

How can I get a phone number from @Delta to talk to them about their SkyMiles program? #missionimpossible

[cleveg @cleveg]

@Delta There’s a lot of ground to cover. How do I talk to someone and/or continue this conversation over DM?

[cleveg @cleveg]

@marsinthestars Been a long time @marsinthestars. Thank you for the shout out!

[Josie Klafkowska @JosieKlaf]

Check out the brand new Experience Makers podcast from @Cognifide! Featuring @cleveg & @AshleyFriedlein, the first episode, GET PLATFORMED OR DIE TRYING! is a must for anyone in digital, martech, or, in fact, just in business today... https://t.co/qqtAGAD6En

[cleveg @cleveg]

Towards a content marketing hub, bring assets and copy together.

https://t.co/vQxBymliji

/cc @TheresaRegli @janusboye

[Cognifide @cognifide]

The jury is ready! It’s judgement time. May the best team win! #hackathon #coding #Innovation with @mirowalker @cleveg & @BenFJer among others.