@O2 You have connected me today and I haven’t even got my SIM card yet so I am now left with no mobile network, I also can’t sign into anything as it’s on a loop asking for a passkey, as a new customer I am regretting switching to you already
@Laurvy Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance.
@Laurvy Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@O2 You have connected me today and I haven’t even got my SIM card yet so I am now left with no mobile network, I also can’t sign into anything as it’s on a loop asking for a passkey, as a new customer I am regretting switching to you already
@xlilyyrobinson Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience
@O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience
@itsjackfernley Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM
@O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM
@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
@IanCockerill2 Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@portocheese Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@portocheese Hi there, we appreciate you reaching out. Sorry about the experience — kindly follow back and feel free to message us directly and we’ll do our best to help
@O2 what a joke. Rejoined the queue 3 times because your system is rubbish so we could try and surprise the girls for Katseye. How can ID be in use when it’s only me?! Then for it to break.
@jobeone1983 Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹
@O2 No she doesn’t. We’ve been advised to go into a store now as 4 people so far have been unable to sort this for her. We can’t get into a store until Tuesday. I just hope she doesn’t lose her number.
@sdwst Hi there, we appreciate you reaching out. Sorry about the experience — kindly follow back and feel free to message us directly and we’ll do our best to help
@sdwst Hi there, we appreciate you reaching out. Sorry about the experience kindly share your reachable email address and whatsapp number for quick response and further assistance via DM.Thank you
James 🌹